Job Details. Description. We are offering a short term contract employment opportunity for a Help Desk Analyst II in EAST ELMHURST, New York, 11370-1135, United States. As a Help Desk Analyst II, you will primarily focus on resolving hardware and software issues, providing support for video conferences, printers, and networks, as well as assisting with walk-ups. You will be part of a team servicing a sizeable number of end users, including C-suit...
Responsible for analyzing and resolving hardware and software problems across the enterprise, engaging external technicians as appropriate. Essential duties to include, but are not limited to: Receives phone requests, logs and manages calls, utilizing correct procedures. Receives referrals from Help Desk Technicians that cannot be resolved at that level. Analyzes requests for root causes and resolves problems. Suggests process improvements. Provi...
Cisco Helpdesk TechnicianOur client in Maine is looking to add a 100% remote Cisco helpdesk technician to their team.Candidates interested must have 3 years of experience working with Cisco phone systems, Cisco Call centers, WebEx calling and establishing contacts. Candidates in Hawaii or on the West coast are highly desirable
We are in search of a Help Desk Analyst II to join our team. The role involves assisting our team by managing customer support inquiries, troubleshooting software and hardware issues, and maintaining an organized work environment. It provides a short term contract employment opportunity in the IT industry.Responsibilities:• Provide assistance to the end users, ranging from C-level executives to interns, by resolving their technical issues• Handle...
We are in search of a Help Desk Analyst II to join our team. The role involves assisting our team by managing customer support inquiries, troubleshooting software and hardware issues, and maintaining an organized work environment. It provides a short term contract employment opportunity in the IT industry.Responsibilities:• Provide assistance to the end users, ranging from C-level executives to interns, by resolving their technical issues• Handle...
Job Details. Description. We are in search of a Help Desk Analyst II to join our team in the Defense Service industry based in San Antonio, Texas. In this role, you will be tasked with the responsibility of handling escalated support tickets, offering expert-level support for Microsoft Office 365 applications, and managing endpoint security. This role also involves the administration and troubleshooting of Barracuda security solutions, diagnosing...
The Help Desk Analyst II responsible for installing and supporting printers, personal computers (PCs), peripheral equipment, end-user network connectivity, and desktop-based applications. . Duties/Responsibilities. . Provides daily supervision and task assignments to the Helpdesk Analyst. . Tests, reviews, and recommends desktop and printer hardware for purchase. . Answers the Service Desk Helpline, resolves issues while on the phone with users, ...
11338. Introduction. Visium Resources has been asked to identify qualified candidates for this Help Desk Analyst II position in Somerville, MA. This position is a contract opportunity for a leading transportation authority and is expected to be on-site for a duration of 6 months. Summary. The Help Desk Analyst II will be a member of Client's Digital Solutions Tier II team responsible for Level II support of desktops, applications and related infr...
We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services.Responsibilities:• Provide hands-on technical support, diagnosing and r...
Job Details. Description. We are in search of a Help Desk Analyst II to join our team located in Dover, New Hampshire. As a Help Desk Analyst II, your role will be pivotal in maintaining the performance and reliability of our clients' technology infrastructure. You will provide end-user support across MAC and Windows operating systems, troubleshoot issues via various channels, and maintain accurate customer interactions. This role offers a contra...
