A company is looking for a Help Desk Technical Support professional to support the US Courts.Key ResponsibilitiesMaintain and administer computer networks and related computing environmentsPlan, coordinate, and implement network / system security measuresProvide monitoring and analysis for in-house systems planningRequired QualificationsBachelor's degree with 5 - 8 years of relevant experience or equivalent experienceAbility to obtain and maintai...
Job Title: Device Management Team Lead. Job Type: Full-time. Location: Fully on-site in Washington, DC. Description. The Device Management Team Member supports a federal government agency's IT infrastructure, ensuring smooth operations and exceptional service delivery. Candidates should be familiar with the ITIL framework, and incident management, and provide white-glove service. This role requires a customer-focused attitude, adaptability, and t...
Job Description. Location: Washington DC - hybrid. Duration: 18 month contract. Pay: $20.90/hr. The Call Center Agent (CCA) provides first-level support to end-users by troubleshooting and resolving hardware, software, and voice/data communication issues. Responsibilities Include. Escalating calls when necessary, writing clear and concise tickets, and ensuring timely follow-up through to resolution. Proficiency with ticketing systems, technical s...
Title: Help Desk Support / Help Desk Specialist II. Location: Reno, NV. Duration: 7 months. Responsibilities. Troubleshoot software, hardware and connectivity issues in person & remotely via virtual support (phone/chat) Troubleshoot video conference issues Ability to understand & articulate root cause on customer issues. Log all Service Desk contacts into Incident Management System (ServiceNow) Experience with installation, upgrade, and maintenan...
We are seeking a motivated, driven, and customer-oriented individual to join our Help Desk team. If you are a career-minded individual looking for growth opportunities in a well-established and long-standing organization, join our team. As Help Desk Help Desk, Support, Technical Support, Help, Manufacturing, Technology
rotating bi-weekly. Onboarding will be on-site first 2-3 weeks. Candidates must be willing to work one week on site and one week remote, rotating. Top Skills & Years of Experience: Windows 11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years experience. Nice to Have: Cherwell Ticketing, Scripting, and automation, Microsoft Teams, Intune, Microsoft End Point Configuration Manager. Help desk capabilities with 2-5 years of e...
Service Desk Analyst. Location: Atlanta, GA. Candidate should be working from 6 AM EST - 2 PM EST. Mandatory areas - Service Desk Analyst – 2 years Exp. Must Have skills. Customer service – 2 years. Knowledge and use of SD tools ServiceNow – 2 years. Personal computer hardware – 2 years. Software and networking – 2 years. Telecommunications, applications, and/or configuration management – 2 years. Networking, Configuration Management, Telecommuni...
