Daily support of HHS BHRS help desk needs. The Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in. Create and resolve service request tickets for issues the service desk can resolve. For issues that cannot be solved at the service desk, create a service request ticket and assign to the appropriate higher-level team. Re...
Company Overview. At The Computer Merchant, LTD., we are seeking a highly organized and effective Help Desk Support Specialist to join our team. This role will involve providing top-notch technical support to our clients, ensuring their IT needs are met efficiently. Job Summary. We are looking for a skilled Senior Technical Support Representative to provide expert-level technical support to our clients. As a key member of our team, you will be re...
Department. Network Information Services. Job Title. Helpdesk Support Specialist. Education Level. College diploma or university degree in the field of computer science or telecommunications and/or two years equivalent work experience. Certification/Licensure. Certifications in desktop software or hardware including A , Network , Apple Certified Support Professional, or Microsoft Certified Technology Specialist (MCTS). Knowledge & Experience. Kno...
Help Desk. Aloha, ctrl-it is adding team members. ctrl-it is Hawaii’s trusted, local, tech provider focusing on technology solutions that increase our clients’ capabilities. We not only focus on the client’s success, but we also focus on our team members’ success. We provide a wide range of benefits as well as making you a part of our IT family. This isn’t your normal tech position for just any corporate company. We believe in self-motivated indi...
Key Responsibilities. Assist in the management of the help desk backlog and queue. Responding promptly to all helpdesk requests via phone, email or in-person support. Determine level of support required to escalate and resolve issues through appropriate channels for all system-related issues. Support and maintain desktops, laptops, peripherals, and related technologies. Conduct desktop imaging and device configuration protocols. Set up new users ...
Overview. The IT Support Specialist/ Help Desk Support Specialist is responsible for providing technical support across hardware, software, and systems for employees. This role coordinates IT service delivery and collaborates with cross-functional teams to ensure seamless IT operations. The individual will serve as a key point of contact for escalated incidents, working both independently and collaboratively to resolve IT-related issues efficient...
Direct Placement. Title or Role. Help Desk Support. Compensation. Up to 55K/yr., commensurate with experience. Location. NYC – 4 days/week onsite, 1 day remote. Company Description. RCM is a leading provider of Business, IT, and Engineering Services to over 1,000 clients in the commercial marketplace. RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad...
Direct Placement. Title or Role. Help Desk Support. Compensation. Up to 55K/yr., commensurate with experience. Location. NYC – 4 days/week onsite, 1 day remote. Company Description. RCM is a leading provider of Business, IT, and Engineering Services to over 1,000 clients in the commercial marketplace. RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad...
The Town of Blackstone is looking for a. Help Desk Support Specialist. to provide front-line IT support for Town Hall, Public Works, and Public Safety departments. This role will assist users with technical issues, manage service requests, and ensure the smooth operation of end-user devices and software. Key Responsibilities. Serve as the first point of contact for IT-related issues, providing technical assistance via phone, email, and in-person ...
The Town of Blackstone is looking for a. Help Desk Support Specialist. to provide front-line IT support for Town Hall, Public Works, and Public Safety departments. This role will assist users with technical issues, manage service requests, and ensure the smooth operation of end-user devices and software. Key Responsibilities. Serve as the first point of contact for IT-related issues, providing technical assistance via phone, email, and in-person ...
