The Help Desk Technician III identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Technician III documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician III coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist l ...ess experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Technician III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Help Desk Technician III typically requires 3-5 years of related experience.More Show Less
Create an Alert for Help Desk Technician III Jobs
Create a Job Alert
Get notified when new Help Desk Technician III jobs are posted
Help Desk (Tech III). Reports to. Help Desk Lead. radius180 is a managed services provider offering technical support to both small and medium-sized businesses. We have developed a company culture that focuses on a relationship-based approach to servicing our clients. Our goal is to build a team committed to the success of our business as well as our clients’. To that end, we hire and coach our employees based on our Company’s Core Values: Commun...
Job Description. Job Description. Help Desk (Tech III). Reports to. Help Desk Lead. radius180 is a managed services provider offering technical support to both small and medium-sized businesses. We have developed a company culture that focuses on a relationship-based approach to servicing our clients. Our goal is to build a team committed to the success of our business as well as our clients’. To that end, we hire and coach our employees based on...
POSITION. Help Desk Technician III. DEPARTMENT. Information Technology. PAYGRADE. Help Desk Tech III - 106(NE). FLSA: Non-Exempt. PAY. Min: $24.858/hour Mid: $31.694/hour Max: $38.529/hour. DEADLINE. January 3,2025. Help Desk Technician III. Purpose of Classification. The purpose of this classification is to provide routine, tier I technical support to CCWA end users and to monitor systems for critical and/or urgent messages. Essential Functions....
POSITION. Help Desk Technician III. DEPARTMENT. Information Technology. PAYGRADE. Help Desk Tech III - 106(NE). FLSA: Non-Exempt. PAY. Min: $24.858/hour Mid: $31.694/hour Max: $38.529/hour. DEADLINE. January 3,2025. Help Desk Technician III. Purpose of Classification. The purpose of this classification is to provide routine, tier I technical support to CCWA end users and to monitor systems for critical and/or urgent messages. Essential Functions....
