The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typi ...cally reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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The Help Desk Technician is the IT Operations team’s first line of support. The Help Desk Technician will provide technical assistance and support to end-users, ensuring timely resolution of IT-related issues. This role requires strong troubleshooting skills, excellent communication, and the ability to prioritize and manage multiple tasks efficiently. Our Community is a place where individuality and the strenght of a community come together. We b...
The Help Desk Technician is the IT Operations team’s first line of support. The Help Desk Technician will provide technical assistance and support to end-users, ensuring timely resolution of IT-related issues. This role requires strong troubleshooting skills, excellent communication, and the ability to prioritize and manage multiple tasks efficiently. Our Community is a place where individuality and the strenght of a community come together. We b...
The Help Desk Technician is the IT Operations team’s first line of support. The Help Desk Technician will provide technical assistance and support to end-users, ensuring timely resolution of IT-related issues. This role requires strong troubleshooting skills, excellent communication, and the ability to prioritize and manage multiple tasks efficiently. Our Community is a place where individuality and the strenght of a community come together. We b...
The Help Desk Technician is the IT Operations team’s first line of support. The Help Desk Technician will provide technical assistance and support to end-users, ensuring timely resolution of IT-related issues. This role requires strong troubleshooting skills, excellent communication, and the ability to prioritize and manage multiple tasks efficiently. Our Community is a place where individuality and the strenght of a community come together. We b...
Key Responsibilities. Provide technical support to internal and external clients via phone, email, or in-person. Troubleshoot and resolve technical issues related to hardware, software, and networks. Assist in the installation, configuration, and maintenance of computer systems, software, and networks. The successful candidate will have strong knowledge of operating systems, network configurations, and hardware components
Job Details. Description. 3 day shift roles, 1 nightshift. The IT Helpdesk Technician provides front-line support to staff by responding to technical inquiries, resolving hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service. Key Responsibilities. Serve as the first point of contact for users seeking technical assistance via phone, emai...
Description. Help Desk Level 1. Overview. Blitt & Gaines is a creditor’s rights law firm with nine offices, in six states and over 400 employees. We are looking for a Level 1 Help Desk Technician to add to our IT team. This person shall provide fast and useful technical assistance on computer systems. They will answer queries on basic technical issues and offer advice to solve them. Help desk technician must have good technical knowledge and be a...
We are seeking a skilled Helpdesk Technician to provide fast and effective technical assistance on computer systems at Mount Saint Mary College (MSMC). The ideal candidate will have excellent problem-solving and communication skills, ensuring that users can utilize technology smoothly and efficiently. . Responsibilities. . Serve as the first point of contact for customers seeking technical assistance via phone, email, or in person. Perform remote...
We are seeking a skilled and customer-focused Helpdesk Technician to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Job Function. The successful candidate will be responsible for providing first-level technical support to internal users via phone, email, or in-person. Key Responsibilities. Provide technical assistance and support for computer systems, software, and har...
Job Title:** Helpdesk Representative I/ Service Analyst (Hybrid Role). . This is a hybrid role that combines in-office and remote work. The position currently follows a schedule where you will work from home on Mondays and Fridays, and in the office on Tuesdays, Wednesdays, and Thursdays. . Job Description. . The Service Analyst role is part of the Service Management track within the IT function at hiretalent-staffing-recruiting-firm. As a member...
Help Desk Level 1. Overview. Blitt & Gaines is a creditor’s rights law firm with nine offices, in six states and over 400 employees. We are looking for a Level 1 Help Desk Technician to add to our IT team. This person shall provide fast and useful technical assistance on computer systems. They will answer queries on basic technical issues and offer advice to solve them. Help desk technician must have good technical knowledge and be able to commun...
School Profile. Rectory school was founded in 1920 when the Reverend and Mrs. Frank H. Bigelow sought to create an individualized learning program for their son John. The benchmark program has developed into a distinct advantage of a Rectory education. Rectory can meet the educational needs and aspirations of a wide range of students – from traditional solid learners to those who have curious minds but need more academic support. Rectory School’s...
