The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typi ...cally reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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Lensa is the leading career site for job seekers at every stage of their career. Our client, General Dynamics Information Technology, is seeking professionals in Germantown, MD. Apply via Lensa today. Req ID. RQ190904. Type of Requisition. Regular. Clearance Level Must Be Able to Obtain. Top Secret. Public Trust/Other Required. None. Job Family. Help Desk. Skills. Computer Hardware,Help Desk Support,Microsoft Office,Troubleshooting. Certification...
Job Title. Help Desk Technician. Location. Alpharetta GA 30005. Work Days. Mon - Fri, 8:00 AM – 5:00 PM (40 hrs per week). Job Type. Temporary (12 months). Qualifications/ Requirements. Someone who has experience working in a call center/helpdesk. Responsibilities. Demonstrate strong customer service skills to provide phone support. Listening to the customer to gain an accurate understanding of the situation. Being empathetic to the customer’s si...
Overview. SOSi is seeking. a. n. experienced. Help Desk Technician. . to join our team in El Paso, TX. . The Help Desk. Technician. will be responsible for. the support. of. Wordbridge. our Interpreter Services platform. . . Essential Job Duties. Mentor less experienced staff. . Track and report call volume and average time to resolution. . Responsible for fielding phone calls and emails and creating trouble tickets. . Provide total customer sup...
Lensa is the leading career site for job seekers at every stage of their career. Our client, Manpower Group Inc., is seeking professionals in Braintree, MA. Apply via Lensa today. Sr. Desktop Support. Location: onsite in Braintree, MA. 12 month contract (37.5 hours a week). Key Responsibilities. Assist in the management of the helpdesk backlog and queue. Responding promptly to all helpdesk requests via phone, email or in-person support. Determine...
Lensa is the leading career site for job seekers at every stage of their career. Our client, Manpower Group Inc., is seeking professionals in Braintree, MA. Apply via Lensa today. Sr. Desktop Support. Location: onsite in Braintree, MA. 12 month contract (37.5 hours a week). Key Responsibilities. Assist in the management of the helpdesk backlog and queue. Responding promptly to all helpdesk requests via phone, email or in-person support. Determine...
Job Description. We are seeking a. Help Desk Technician. to provide technical support to internal employees and contractors. You’ll handle. software installations. . hardware troubleshooting. and. new hire equipment setups. . Key Responsibilities. Provide. desktop and laptop support. (Windows 10/11 & Mac OS). Troubleshoot. hardware and software issues. . Perform. laptop deployment, imaging, and migrations. . Support. Cisco equipment. and Apple de...
Job Description. We are seeking a. Help Desk Technician. to provide technical support to internal employees and contractors. You’ll handle. software installations. . hardware troubleshooting. and. new hire equipment setups. . Key Responsibilities. Provide. desktop and laptop support. (Windows 10/11 & Mac OS). Troubleshoot. hardware and software issues. . Perform. laptop deployment, imaging, and migrations. . Support. Cisco equipment. and Apple de...
The Help Desk/IT Tech position is primarily responsible for ensuring all employees’ help desk-related concerns are attended to on a timely basis and assisting with the company’s internal and external IT infrastructure and processes. This position will interface with all departments and all levels of management daily. Duties & Responsibilities. Provide tier 1 and tier 2 support and troubleshooting for end-users, using an internal ticketing system ...
The Help Desk/IT Tech position is primarily responsible for ensuring all employees’ help desk-related concerns are attended to on a timely basis and assisting with the company’s internal and external IT infrastructure and processes. This position will interface with all departments and all levels of management daily. Duties & Responsibilities. Provide tier 1 and tier 2 support and troubleshooting for end-users, using an internal ticketing system ...
We are working with a fast-growing Managed Service Provider (MSP) that delivers IT services to small to medium-sized businesses in the DFW area. This is an exciting opportunity for a. Remote. IT Support Specialist. based in Fort Worth who is ready to take their career to the next level in a dynamic and collaborative environment. Why Join This Team. Work with small to medium-sized businesses in the DFW area. Gain hands-on experience with advanced ...
We are working with a fast-growing Managed Service Provider (MSP) that delivers IT services to small to medium-sized businesses in the DFW area. This is an exciting opportunity for a. Remote. IT Support Specialist. based in Fort Worth who is ready to take their career to the next level in a dynamic and collaborative environment. Why Join This Team. Work with small to medium-sized businesses in the DFW area. Gain hands-on experience with advanced ...
Genesis10 is seeking a Tier-2 or 3 Help Desk technician (Wed thru Sun 3PM - 11PM) for our client in the Travel/Transportation Industry. This is potentially, a very long term Contract opportunity. W2 Status. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. No 3. rd. Parties, No Sponsorship available for this position. Job Description. The role of the Help Desk Technician is to ensure...
