Job Description. Job Description. Job details are Shared below. Job Title. Technology Support Specialist. Location. Minneapolis, MN 55402 (Onsite) - 700 Nicollet Mall (0250A). Job Duration. 3 m Contract with potential for conversion. Primary Skills. Experience with desktop tech support. Experience with Hardware and Software installations. Experience with Operating system like Windows, Apple Mac. Experience with handling the tickets. Experience wi...
Southeast Healthcare is seeking a dedicated and skilled IT Support Specialist to provide crucial support for our organization's technology systems. This role is responsible for the ongoing support of all computers, hardware, software, and peripheral devices, ensuring that our employees have the tools and resources they need to be productive and efficient. As part of our IT team, the IT Support Specialist will assist employees in troubleshooting a...
Job Description. Job Description. SUMMARY. Responds to inquiries and requests for assistance with the organization's computer systems and / or peripherals. Identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences and reducing calls to the service desk. Coordinates with other Information Technology teams to resolve problems if necessary. Support hours for the service desk are between 8 : 00 AM and 9 : 00 PM...
Job Details. Responsibilities for Help Desk Technician. Manage Help Desk tickets in a timely and efficient manner. Monitor and response quickly and efficiently to customer issues via phone, email, and computer chat. Provide customer assistanceand communicate any pending or unresolved issues to direct report each day. Document all customer interactions in the ticketing system. Run diagnostics to resolve customer reported issues. Escalate issues to...
Planet Technology has partnered with a NY based company to locate a Helpdesk Tech candidate for a 6 months contracting position (possible temp to hire). No 3P's or sponsorship permitted. Candidates should be legal to work in the US and not require sponsorship at any time. The successful candidate will be responsible for supporting a total of 1500 users and will manage around 20 tickets/day. They are fine with hiring a junior level profile and wil...
A company is looking for a Helpdesk Technician I to provide technical support in a remote environment.Key ResponsibilitiesProvide technical end-user support via telephone and emailTroubleshoot hardware, software, and network-related issuesDocument issues and follow up on existing tickets in the ticketing systemRequired QualificationsHigh school diploma or equivalent required in ITProficient in troubleshooting Windows 10 / 11, Microsoft O365, and ...