Supports external clients with implementing technical systems, software, hardware, or solutions. Evaluates use cases and client needs to develop configurations that support business processes. Defines and executes delivery and implementation plans. Ensures that implementations are completed on time, within budget, and meet client expectations. Tests and troubleshoots final system setups. Provides training and end-user support during and after the implementation process. May be involved in pre-sales product demonstrations or assist in scoping projects or developing proposals. Requires a bachelo ...r's degree in area of technical specialty. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.More Show Less
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Duties ● Drive client engagement by being the single point of contact for the client from post sale through initial payroll processing period before the turnover to the Client Services Team. ● Develop strong client relationships through care, focus and quality in every step of the client experience. ● Become an expert in the Heartland Payroll System and support new basic clients with varying levels of sophistication. ● Compare and contrast the pr...
Duties. Drive client engagement by being the single point of contact for the client from post sale through initial payroll processing period before the turnover to the Client Services Team. Develop strong client relationships through care, focus and quality in every step of the client experience. Become an expert in the Heartland Payroll System and support new basic clients with varying levels of sophistication. Compare and contrast the previous ...
