The IT Service Desk Analyst is responsible for delivering world class support services across EF’s North American entities and its affiliates. This position will be a part of our North American IT organization and will work closely with our Denver Office Life and Services team to provide support for our onsite facilities work. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all a...
Job Details. Location. St. Louis, MO. Salary. $65,000.00 USD Annually - $80,000.00 USD Annually. Description. Our client is currently seeking a IT Service Desk Analyst. This is an FTE role requiring of onsite/hybrid work capability in St. Louis, MO. Position Focus. This position is part of the team that provides the first line of Information Technology service for end users across the United States. The environment is entirely Windows based and m...
The IT Service Desk Analyst is responsible for delivering world class support services across EF’s North American entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging, resolving, and timely follow up of service requests/incidents. The IT Service Desk Analyst will inte...
Operates as the initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Assists end-users/customers in resolving their IT issues accurately and promptly. Takes detailed notes of the problem the user is experiencing, determines steps they can take to resolve the issue, and manages the flow of incoming support requests. Interacts with the end-user t...
Description. Kilpatrick, a large international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. This position will be part of our team of attorneys, paralegals and support staff providing a high level of service to both internal and external clients. At Kilpatrick we are one team where each person plays an integral role in serving the needs of our clients. The firm has a strong dedication to its employees, valu...
ROLE. The IT Service Desk Analyst investigates and resolves software and hardware problems of TridentCare Healthcare computer users by performing the duties outlined below. . TASKS AND RESPONSIBILITIES. Serving as the first line of support, this role performs high level Service Desk functions to ensure patient care is a priority and customer needs are met. Performs initial troubleshooting of support requests, including investigation and resolutio...
Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced IT Service Desk Analyst to join its Charlotte, NC team. This full-time position, with our Information Technology team will be responsible providing first-level support for all MVA users and offices. This includes responding to user requests via telephone, voicemail, and email, documenting inquiries in th...
Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced IT Service Desk Analyst to join its Charlotte, NC team. This full-time position, with our Information Technology team will be responsible providing first-level support for all MVA users and offices. This includes responding to user requests via telephone, voicemail, and email, documenting inquiries in t...
Clearance. Active Secret clearance required. Shift. Weekend Night Shift (6:30pm-6:30am. Saturday, Sunday, Monday, and every other Tuesday). Schedule is 36 hours one week, 44 hours the next week. Overview. Varada Consulting, LLC is seeking a full-time. Service Desk Analyst. to support the Transportation Security Administration (TSA) Office of Transportation Threat Assessment and Credentialing (TTAC) program. Job Duties. The. Service Desk Analyst. ...
Position Summary. We are seeking a proactive and customer-focused IT Service Desk Analyst to join our IT support team. The ideal candidate will have excellent communication skills, a strong technical aptitude, and a passion for delivering exceptional customer service. As an IT Service Desk Analyst, you will be responsible for providing first-level technical support to end-users, troubleshooting IT issues, and escalating complex problems to higher...
Description. The Enterprise IT Service Desk Analyst’s role is to provide our internal customers with an exceptional experience for every contact. The IT Service Desk Analyst will assist our customers with all aspects of their PC and mobile device related challenges. This includes resolution of incidents that may result in installing, diagnosing, repairing, maintaining, or upgrading the PC, its peripherals, or the software in use. The IT Service D...
Job Details. Job Location. Fayetteville Operations - Fayetteville, AR. Position Type. Full Time. Education Level. High School. Salary Range. Undisclosed. Travel Percentage. Negligible. Job Shift. Day. Job Category. Information Technology. Description. Job Title. IT Service Desk Analyst. Reports to. SVP IT Director / Information Security Officer. FLSA Status. Non-Exempt (Hourly). Statement of Hire. At Signature Bank of Arkansas, we are committed t...
