Administers and implements programs and initiatives to engage current and new members and continuously improve the member experience. Solicits member feedback and presents findings to internal teams to identify improvement goals to meet member needs, resolve problems, and generate new ideas for programs or services. Coordinates with internal stakeholders to access the resources and facilitate processes to support programs that deliver consistent member satisfaction. Utilizes web or social media to promote the organization, collect data on member sentiments, and communicate with members. Typica ...lly requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.More Show Less
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You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Qualified candidates must reside in the state of Florida. Position Purpose. Make outbound calls to new members welcoming them to the Healthplan and providing information ...
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Qualified candidates must reside in the state of Florida. Position Purpose. Make outbound calls to new members welcoming them to the Healthplan and providing information ...
The Andover YMCA is seeking a Member Experience Specialist with Sunday through Thursday availability. The salary for this position starts at $18.05 hourly. We take into consideration an individual’s background and experience in determining salary. therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that va...
About PetCareRx | PetMedsPetCareRx, a subsidiary of PetMeds (NASDAQ: PETS), is a trusted name in pet health and wellness for 30 years. We’re dedicated to helping pet parents save on the care their pets need through our PetPlus membership program — offering exclusive discounts, free shipping, and convenient access to pet medications, food, and supplies.We’re looking for passionate, persuasive, and pet-loving sales professionals to join our Call Ce...
About Fountain Life. Fountain Life brings together the world’s most renowned medical and health experts to boost longevity and performance – putting the health back in healthcare. We do this by utilizing cutting-edge Artificial Intelligence (AI) to collect data and gain insights into the human body that have never been possible before. Our data-driven approach enables us to find illnesses including cancer, cardiac, metabolic, neurodegenerative di...
Job Summary. The Member Experience Specialist will work independently to seek to improve the member experience for their dedicated clients by engaging with members to identify and uncover needs and providing solutions that will enhance their health and wellness through phone and digital communication. They should proactively identify potential issues ensuring the organization is consistently providing exceptional member service. Essential Functio...
At VASA Fitness, we're more than a gym--we're a community built on. unity, passion, love, integrity, fun, and trust. We create UPLIFTing experiences for everyone through inclusive, accessible, and on-trend fitness. VASA is a place where lives are changed through authentic connections, growth, and support--for both members and team members. . HOW WILL YOU CHANGE LIVES. As the first friendly face at the front desk, the Member Experience Specialist ...
At VASA Fitness, we're more than a gym--we're a community built on. unity, passion, love, integrity, fun, and trust. We create UPLIFTing experiences for everyone through inclusive, accessible, and on-trend fitness. VASA is a place where lives are changed through authentic connections, growth, and support--for both members and team members. . HOW WILL YOU CHANGE LIVES. As the first friendly face at the front desk, the Member Experience Specialist ...
The salary for this position starts at $18.05 hourly. We take into consideration an individual’s background and experience in determining salary. therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status. 1. Job Summary. The Member Experience Specialist is res...
The salary for this position starts at $18.05 hourly. We take into consideration an individual’s background and experience in determining salary. therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status. 1. Job Summary. The Member Experience Specialist is res...
Position Summary. The Member Experience Specialist manages and supports recruitment of volunteers and delivery of service to girls by adult volunteers who carry out the Girl Scout Program in an assigned area. At all time she/he must portray a positive image that is representative of policies, procedures, and promote customer service to internal/external stakeholders. Major Accountabilities. Supervises and supports service unit leaders in order to...
At VASA Fitness, we're more than a gym--we're a community built on. unity, passion, love, integrity, fun, and trust. We create UPLIFTing experiences for everyone through inclusive, accessible, and on-trend fitness. VASA is a place where lives are changed through authentic connections, growth, and support--for both members and team members. . HOW WILL YOU CHANGE LIVES. As the first friendly face at the front desk, the Member Experience Specialist ...