Respond to inbound calls, emails, and member chat messages regarding various healthcare-related topics, including insurance benefits, claims, and coverage. Ensure adherence to service level agreements (SLAs) and quality standards, consistently delivering excellent customer service. Guide members in navigating the healthcare system, clearly explaining their rights and responsibilities. Investigate and resolve member complaints, issues, and escalat...
Overview. We are seeking a detail-oriented and organized Member Services Specialist to join our team. The ideal candidate will possess basic accounting skills and be organized and willing to do building block tasks throughout training. The ideal candidate will have some customer service experience and will be comfortable answering a phone. This role is essential in maintaining accurate financial records, processing transactions, and supporting th...
JOB SUMMARY. As a key member of our team, the Member Services Specialist will play an integral role in creating a positive, welcoming experience for our community. Working directly under the supervision of the Member Services Manager, this position is ideal for someone who loves interacting with people and supporting the needs of our members. You'll be the first point of contact for members, visitors, and other customers, providing exceptional se...
JOB SUMMARY. As a key member of our team, the Member Services Specialist will play an integral role in creating a positive, welcoming experience for our community. Working directly under the supervision of the Member Services Manager, this position is ideal for someone who loves interacting with people and supporting the needs of our members. You'll be the first point of contact for members, visitors, and other customers, providing exceptional se...
Job Title: Member Services Specialist. Department: Services & Communication. Reports to: Member Services Manager. Non-Exempt, full-time, on-site in The Sea Ranch, CA. Contacts: Frequent external member/customer interactions. $22.33 – $27.21 hourly (commensurate with experience). Full medical, dental, vision, paid vacation and sick time, 401k with matching, life insurance, and continuing education opportunities. As a key member of our team, the Me...
The Member Service Specialist is responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, and collecting payments. Essential Duties and Responsibilities. Developing and maintaining effective and friendly working relationships with staff, members, guests and dealing with conflict effectively, courteously, and tactfully...
Description. The Member Services Specialist serves as the first point of contact for inquiries via phone, email or other written communication, providing the highest level of customer service to all members and customers, both external and internal. The Member Services Specialist supports recruitment efforts and converts prospective members (leads) to registered members. The Member Services Specialist is responsible for registering girl members a...
Description. The Member Services Specialist serves as the first point of contact for inquiries via phone, email or other written communication, providing the highest level of customer service to all members and customers, both external and internal. The Member Services Specialist supports recruitment efforts and converts prospective members (leads) to registered members. The Member Services Specialist is responsible for registering girl members a...
Job Title. Member Services Specialist. Location. Irving TX 75039. Shift per week. (8*5) DAYSHIFT, M-F. Length of Assignment. Temp to Permanent. Job Summary. The Member Services Specialist will play a crucial role in ensuring our members' highest level of customer satisfaction. The Specialist will be responsible for providing exceptional customer service and resolving inquiries, concerns, and complaints professionally and on time. The primary focu...
POSITION OVERVIEW/JOB PURPOSE. This position reports to the Events, Communications, and Programs Manager and assists and supports in carrying out AIC and LIC missions and strategic plans. Specifically, the Member Services Specialist provides administrative and office support to the entire staff as well as support to our members. PRINCIPAL JOB DUTIES AND RESPONSIBILITIES. The essential job duties of the Member Services Specialist include, but are ...
The American Association for Marriage and Family Therapy (AAMFT) is seeking a dedicated full-time Member Services Specialist. This role focuses on delivering outstanding customer service to both current and prospective members, ensuring accurate and timely responses to inquiries about AAMFT programs, products, events, and services. The Specialist resolves each interaction promptly, fostering strong member and customer satisfaction and loyalty. Ke...
Company Description. At Access, we believe great things happen when people come together. Our discount and rewards solutions are designed to connect three very important groups: organizations, their members, and the merchant community. The result. Everyone wins. Merchants tap into the. affinity members. share with their organizations. Organizations. create loyalty. and. generate revenue. And members are happy because they save money. Access emplo...
