The Network Operations Center Manager monitors and maintains quality levels for the telecommunications network and resolves problems with transmission quality. Manages daily activities of the transmission service function on the network. Being a Network Operations Center Manager typically reports to a head of unit/department. Requires a bachelor's degree in area of specialty. The Network Operations Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of resp ...onsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Network Operations Center Manager typically requires 3+ years of managerial experience.More Show Less
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Essential Duties and Responsibilities. Lead and manage the NOC staff to monitor, detect, and respond to network events and incidents in a timely manner, ensuring minimal service disruption. Establish and refine operational processes to ensure effective and efficient use of monitoring tools, and streamline incident detection, resolution, and reporting procedures. Oversee incident management processes including identification, resolution, escalatio...
Essential Duties and Responsibilities. Lead and manage the NOC staff to monitor, detect, and respond to network events and incidents in a timely manner, ensuring minimal service disruption. Establish and refine operational processes to ensure effective and efficient use of monitoring tools, and streamline incident detection, resolution, and reporting procedures. Oversee incident management processes including identification, resolution, escalatio...
