Duties & Responsibilities. Essential Functions. Complete and process cases including banking updates, legal documentation changes, rate and fee modifications, and other account-related requests for retail merchants in the Fiserv and TSYS portfolios as well as. FSP merchants in the Basys portfolio. Identify, monitor, and resolve merchant issues related to ACH Rejects. Independently respond to account maintenance requests and ensure timely and accu...
Role: ABC - Operations Support Analyst - IN PERSON IVS ONLY. (752390). Location: Mechanicsville, VA (ABC). Client: Commonwealth of Virginia - ABC. Job Description. Description. ABC – Operations Support Analyst /Tier 1 Help Desk Ops. – IN PERSON IVS ONLY. Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activities. Initial schedule will be Monday – Friday 8AM to 5PM through train...
We are looking for a. Tier 1 Help Desk Support Specialist. to provide efficient technical support and exceptional customer service. This role involves identifying, researching, and resolving technical issues, responding to user inquiries via calls, emails, and tickets, and documenting and escalating unresolved issues to Tier II/III support. Candidates must demonstrate strong analytical, troubleshooting, and problem-solving skills while ensuring t...
Location: Mechanicsville, VA - local candidates only. Position Type: Hybrid - 3 days per week onsite. Contract Length: 6 months. Position Overview. The Operations Support Analyst will join a Tier 1 Help Desk Operations team, providing exceptional customer service by monitoring emails, phone calls, and support activities. This role offers a hybrid schedule, with three days in-office (Mechanicsville, VA) and two remote, and requires flexibility f...
Duties & Responsibilities. Essential Functions. . Complete and process cases including banking updates, legal documentation changes, rate and fee modifications, and other account-related requests for retail merchants in the Fiserv and TSYS portfolios as well as FSP merchants in the Basys portfolio. . Identify, monitor, and resolve merchant issues related to ACH Rejects. . Independently respond to account maintenance requests and ensure timely and...
Operations Support Analyst. Arlington, VA. Overview. The Operations Support Analyst shall coordinate with Vietnam War Commemoration (VWC) staff and commemorative partners to prepare for and provide materials to support events and activities across the United States. The commemoration has 200,000 Vietnam Veteran Lapel Pins on hand and seeks to present these at partner hosted events across the United States through September 30, 2025. The average e...
In addition to the salary posted above, this position is currently receiving an additional 5% premium pay due to the position being in King County. . . We are currently recruiting an Operations Support Analyst for the Asset Management & Compliance Division of the Washington State Housing Finance Commission. This position will play a pivotal role in supporting the division's administrative functions and ensuring compliance with regulations. This p...
Short Description. ABC - Operations Support Analyst /Tier 1 Help Desk Ops. SOME ON SITE AND FLEXIBILITY REQUIRED - Pls read details below re scheduling/shift expectations below bf you submit. Complete Description. There IS available parking at this facility for contractors at no cost. Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activities. Initial schedule will be Monday - ...
There IS available parking at this facility for contractors at no cost. Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activities. Initial schedule. will be Monday - Friday 8AM to 5PM through training. Once trained, schedule to include night and weekend shifts. UPDATED INFO. The primary hours will be 8AM to 5PM, we will seek to limit any nights/weekend hours for contractors ou...
Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activities. Initial schedule will be Monday - Friday 8AM to 5PM through training. Once trained, schedule to include night and weekend shifts. UPDATED INFO: The primary hours will be 8AM to 5PM, we will seek to limit any nights/weekend hours for contractors outside of those hours. That said, if we need coverage, there could be an o...
Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activities. Initial schedule will be Monday - Friday 8AM to 5PM through training. Once trained, schedule to include night and weekend shifts/rotations. UPDATED INFO. The primary hours will be 8AM to 5PM with night/weekend hours through a rotation. This role has a flexible hybrid schedule following ABC's policy of in the office in ...
Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support activities. Initial schedule will be Monday - Friday 8AM to 5PM through training. Once trained, schedule to include night and weekend shifts/rotations. UPDATED INFO. The primary hours will be 8AM to 5PM with night/weekend hours through a rotation. This role has a flexible hybrid schedule following ABC's policy of in the office in ...
