The Order Processing Supervisor oversees order entry, administration, and shipping processes. Supervises an order fulfillment team. Being an Order Processing Supervisor monitors daily activities to ensure that accuracy, customer service, and quality standards are maintained. Trains and cross-trains team members. In addition, Order Processing Supervisor uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Monitors inventories to maintain appropriate levels of products. Troubleshoots and resolves work ...flow or systems issues. Requires a high school diploma or equivalent. Typically reports to a manager. The Order Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Order Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.More Show Less
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Job description. The Order Processing (OP) Supervisor is responsible for leading and overseeing all day-to-day operations related to order entry, validation, processing, and fulfillment across multiple sales channels and accounts. This role requires strong leadership, organizational, and analytical skills to ensure the OP team executes tasks efficiently, meets performance targets, and continuously improves workflows to support company-wide servic...
