Responsibilities. Must be able to work 11 pm- 7 am. Maintain complete knowledge of hotel operations, scheduled daily activities, and room products. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Ascertain callers' needs through open-ended questions. Describe room accommodations and all amenities. Accomm...
Responsibilities. Must be able to work 11 pm- 7 am. Maintain complete knowledge of hotel operations, scheduled daily activities, and room products. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Ascertain callers' needs through open-ended questions. Describe room accommodations and all amenities. Accomm...
Job Summary. Front Desk Associate/ Relief Night Audit puts the hotel to bed. This person is responsible for balancing the transactions which occurred during the day at the hotel. Responsible for the overall operations, appearance of the front desk, lobby, and our breakfast set up. Responsible for attending to the needs of guests, especially during check in and check out. The night auditor is the number one, front line person whose services determ...
This position will work both night audit and front desk. Preference given to those with prior Marriott experience. Summary. Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume position of Person in Cha...
Relief Night Auditor | DoubleTree by Hilton Brunswick. Join the new DoubleTree by Hilton and seize the unique opportunity to help us operate this stunning new facility designed to offer an exceptional guest experience to Brunswick Golden Isles travelers. If you are an energetic hospitality professional or have great work ethic and customer service skills in another industry, this could be the job opportunity for you. We offer an upbeat workplace ...
Balance daily financial transactions and post night audit summaries. Reconcile front desk accounts, including room charges, payments, and adjustments. Process and transmit credit card batches. Generate and distribute reports for management and accounting teams. Perform overnight front desk duties, including check-ins, check-outs, and reservations. Respond to guest requests, complaints, or emergencies during the night shift. Prepare folios and ens...
About Company. At The Resort at Glade Springs, we believe that exceptional service and hospitality are the cornerstones of our success. Our commitment to creating memorable experiences for our guests is what sets us apart. As a prospective employee, you will play a vital role in upholding these values. Our Service Philosophy. Guest-Centric Approach. We prioritize the needs and preferences of our guests, ensuring their satisfaction and comfort at ...
