At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100%...
The Service Desk Supervisor role is responsible for supporting daily Service Desk operations and ensuring that end users receive timely and effective assistance. This includes supervising frontline support staff, coordinating incident and request workflows, and overseeing basic procedures related to the identification, prioritization, and resolution of service issues. The supervisor will collaborate with a managed services call center as well as ...
NORTH TEXAS TOLLWAY AUTHORITY. Summary. The Service Desk Supervisor is responsible for guiding and mentoring the Service Desk team in their daily operations. takes the lead on managing the team’s day-to-day operations by ensuring efficient support for systematic issue resolution. This position collaborates with other IT teams to address complex technical issues as well as oversees customer interactions and ensures high levels of customer satisfac...
Responsibilities. Peraton has an immediate need for a. Service Desk Supervisor. in San Antonio, TX. . The Service Desk Supervisor is responsible for supervising day-to- service levels of Desktop Support staff to meet or exceed contract service objectives. The primary responsibility is to ensure staff availability levels and compliance to customer service, technical support, call handling, and process and. policy/procedure adherence standards. In ...
Responsibilities. Peraton has an immediate need for a. Service Desk Supervisor. in San Antonio, TX. . The Service Desk Supervisor is responsible for supervising day-to- service levels of Desktop Support staff to meet or exceed contract service objectives. The primary responsibility is to ensure staff availability levels and compliance to customer service, technical support, call handling, and process and. policy/procedure adherence standards. In ...
