Directs, establishes, and plans the overall policies and goals for the delivery of social services to patients and families. Establishes accessible systems that respond to patient needs for social services including counseling, financial, bereavement, and specialized support during and after hospitalization. Monitors usage and outcomes to continuously improve the service offerings and to offer additional services based on patient needs. Establishes relationships with outside agencies and charitable organizations to leverage additional sources of support for patients. May require a master's deg ...ree. Typically reports to senior managerment. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.More Show Less
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