Support. Specialist II. Department. IT Support. Reports to. IT Support Manager. FLSA Status. Exempt. Location. Columbus, Ohio. Travel Requirement. Up to 20 percent. Brand. Charleys Cheesesteaks & Bibibop. Position Summary. The Support Specialist II provides advanced technical support for our corporate teams and more than 900 Charleys and Bibibop restaurants. This role focuses on complex restaurant technology issues, particularly ParTech or Brink ...
Support. Specialist II. Department. IT Support. Reports to. IT Support Manager. FLSA Status. Exempt. Location. Columbus, Ohio. Travel Requirement. Up to 20 percent. Brand. Charleys Cheesesteaks & Bibibop. Position Summary. The Support Specialist II provides advanced technical support for our corporate teams and more than 900 Charleys and Bibibop restaurants. This role focuses on complex restaurant technology issues, particularly ParTech or Brink ...
Description. About Us. . We are a dynamic company dedicated to pushing technological boundaries and delivering innovative solutions. Our mission focuses on sustainability, customer-centricity, and employee development. We foster a supportive, inclusive work environment, valuing diversity and collaboration. By enhancing the customer experience and driving continuous innovation, we aim to lead the industry with integrity and purpose. Join us to mak...
. Job Summary. The Support Specialist II resolves basic software and hardware service requests and serves as the primary point of contact when customers request assistance from the Adacel Help Desk. S/he ensures that all customer service requests are tracked in the ticketing system and resolved in a timely matter. . Essential Duties and Responsibilities. . Answers support calls and monitors calls received by the answering service. Inputs and trac...
