We are searching for an experienced Technical Support Agent at our Palmer HQ facility. Primary Duties and Responsibilities. Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial point of contact for member issues and inquiries including complex problem resolution for MTA Internet, including DSL, email, totalWiFi and MTA Shield. This position performs advanced support of network troubleshooting,...
Job Description. US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. We are seeking a. Technical Support Agent. to join our team in Des Moines, IA. This role ...
Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100 million unlocks, we're continuing that vision to transform how people interact act with spaces everywhere. Our mission is to unified access to spaces, services, and experiences that redefine the way we live, work, and connect. We do this by combining software, products, and services into a holistic platf...
Provide best-in-class support that Riverside Insights customers depend on to effectively serve their clients. To do so, you will be responsible for providing effective service and support by demonstrating strong problem-solving and communication skills, meeting and exceeding SLAs, and collaborating cross-functionally with internal support teams. In this role you will get to: . Troubleshoot and resolve customer questions and concerns, ensuring a ...
Job Description. Job Description. Salary. UpSlope Advisors is looking for a rockstar. Technical Support Agent. to join our team. This person will provide crucial support to the Customer Care Support Center (CCSC) Desk Support and Management services for a local government agency. Responsibilities include but are not limited to. Provide technical assistance and support to government clients and end-users via phone, email, or chat. Diagnose and tro...
About Us. Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amster...
