Technology Support Associate Full Time. Provides direct technology support to all end users. This position often focuses on the diagnosis, repair, maintenance, imaging, installation and removal of hardware, software, and other related technologies. Provides first level of diagnostic/problem-solving support by responding to service ticket requests in a timely manner and has the ability to explain technical issues and answers to non-technical clien...
JOB SUMMARY. The Technology Support Associate will be responsible for maintaining the integrity of all computer workstations and associated software. They will be responsible for providing computer training to new hires and assisting staff in computer-based testing. They will also be responsible for installation and maintenance of the VOIP and cell phones. The Technology Support Associate will also be the main point of contact for employees who a...
JOB SUMMARY. The Technology Support Associate will be responsible for maintaining the integrity of all computer workstations and associated software. They will be responsible for providing computer training to new hires and assisting staff in computer-based testing. They will also be responsible for installation and maintenance of the VOIP and cell phones. The Technology Support Associate will also be the main point of contact for employees who a...
Role Summary. The Technology Support Associate provides technical assistance and support to staff on any software and hardware issues. They are responsible for troubleshooting, diagnosing, and resolving technical issues, and escalating complex problems as needed. This role involves configuring software and hardware, maintaining accurate records of support requests and resolutions, and effective communication and timely resolution of issues. The T...
Join Our Team. The primary job responsibilities for the. Technology Support Associate. include. Providing excellent customer service while providing technical assistance to clients in. person, via telephone or through remote assistance software. Providing support for third party vendor applications, systems software, local area network. (LAN) connection, computer hardware (servers, printers, etc.), and commercial software. packages. Willingness t...
