Supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, con ...ducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.More Show Less
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Provide on-the-job training for tellers on an as-needed basis. Monitor tellers to ensure compliance with bank's policies and procedures. Assist tellers in locating cash discrepancies. manage unusual window transactions and answer difficult customer questions. Open and close branch. In the Branch Manager and Assistant Branch Manager's absence this position assumes responsibility for the branch in all phases of branch operations. Performs normal te...
About Brookline Bank. Since 1871, Brookline Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. We have branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances throughout Massachusetts. As a trusted financial resource to our customers, it's our everyday commitment to do more, ...
If you are a current FIB employee, please apply through the Career Worklet in the. Employee Portal. . This position is located at our Miles City, MT Main branch. What’s Important to You. We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to ...
If you are a current FIB employee, please apply through the Career Worklet in the. Employee Portal. . This position is located at our Miles City, MT Main branch. What’s Important to You. We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to ...
Department. Retail Banking. Reports To. Branch Manager. Supervises. Tellers, Co-op Students. Last Updated. 06.12.2023. Summary. Leads transactional team in executing accurate transactions and delivery of superior customer service. Is responsible for training and performance management of the tellers/universal bankers. Performs transactional service delivery and account opening alongside team. Major Duties & Responsibilities. Lead team in the deli...
Job Description. It's about being the person that wants to see other succeed. Do you love serving others and enjoy lending a helping hand regardless of the issue. Are you passionate about finding solutions to problems and providing top notch customer service. Do you strive to lead by example and want to play an integral role in the development of your team. If so, then the Teller Supervisor role might be for you. At Frost, it's about more than a ...
Our associates enjoy a one-of-a-kind culture with a rich benefits package that includes. Generous paid time off: 10 paid holidays, 2 floating holidays, 6 personal days, 10 vacation days, plus sick time. Low-cost Medical, Dental & Vision plans – as low as $5 per pay period. Paid childcare assistance (up to $96 per pay period). Award-winning 401(k) 5% discretionary match - fully vested from day 1. 100% Gym fee reimbursement up to $75/month. 100% Tu...
As a Service Team Captain (aka Teller Supervisor), you'll be the go-to person for the amazing front row team overseeing daily operations. You’ll work with the Branch Manager to ensure the best environment for staff and members a-like and making sure everything runs smoothly and efficiently. You're probably a good fit if. You've got a sixth sense for identifying ways to enhance our members' experiences. Leading a team makes you feel at home, and y...
Teller Supervisor. If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information. Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-ser...
Overview. The Lead Teller plays a crucial role in ensuring the smooth operation of our banking services while providing exceptional customer service. This position involves overseeing teller operations, managing cash transactions, and fostering strong relationships with customers. The Lead Teller will also assist in training and mentoring new staff, ensuring adherence to policies and procedures, and promoting financial products and services. Resp...
Essential Duties and Responsibilities. Scheduling, supervising, training, approving employee timecards, and developing staff. Maintaining customer service standards, greeting customers, and facilitating a welcome and customer focused environment. Perform teller transactions as needed. Conduct surprise audits at least monthly. teller drawers, machines, and vault. Supporting the staff by approving/overseeing transactions as needed. Assisting with b...
Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ : WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wiscons...
