WELCOME CENTER STAFF (front desk) - Helen G. Nassif YMCA. POSITION SUMMARY. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. ESSENTIAL FUNCTIONS. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Conduct in...