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Overnight closer
Planet Fitness Centreville, VA
$39k-48k (estimate)
Full Time 1 Month Ago
Save

Planet Fitness is Hiring an Overnight closer Near Centreville, VA

Job Summary

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Position comes with full benefits package, including PTO, medical, dental and vision insurance, and 401K.

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

SALARY

$39k-48k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

06/21/2024

WEBSITE

planetfitness.co.za

SIZE

1,000 - 3,000

FOUNDED

1995

CEO

MANUEL RIVERA

REVENUE

<$5M

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The following is the career advancement route for Overnight closer positions, which can be used as a reference in future career path planning. As an Overnight closer, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight closer. You can explore the career advancement for an Overnight closer below and select your interested title to get hiring information.

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