Sales Operations Manager (m/f/d)

Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

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  Be responsible for the design and continuous optimisation of sales processes, facilitating cross-functional collaboration

  
  


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  Administrate sales CRM (Hubspot) and other tools

  
  


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  Monitor data quality and process compliance

  
  


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  Own sales analytics & reporting in collaboration with our analytics team

  
  


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  Document sales processes and ensure smooth onboarding of new team members

  
  

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  Excellent communication skills in English

  
  


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  A minimum of 2 years' experience in sales or business operations

  
  


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  Experience working with Hubspot or similar sales CRM platform

  
  


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  Experience automating workflows

  
  


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  You have great attention to detail and strive for operational excellence in your work

  
  


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  You are passionate about delivering a great customer experience

  
  


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  You enjoy contributing to an open and supportive team culture

  
  

• Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.


• Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.

Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.For more information on the processing of your personal data, please see our Privacy Notice.