IT Business Analyst (m/f/d) – IT ISM & IT Operations in Saarbrücken

We - the ODDO BHF Solutions GmbH - are a recently founded and dynamic Business solution center in Saarbrücken. As a subsidiary of the German French ODDO BHF Group we support one of the leading private banks in Europe in meeting the needs of wealthy private clients, medium-sized private clients, medium-sized companies, and institutional investors.

Our mission is to offer forward-looking solutions and a high-performance range of services, thereby and thus make a significant contribution to the overall success of ODDO BHF. ODDO BHF Solutions GmbH stands for strong collegial cohesion as well as an active appreciation of diversity, acceptance and tolerance. With our strong parent company behind us, we have ambitious goals that we would like to achieve together with you.

The candidate be part of the IT department supporting applications used by Information Security Management and IT Operations teams.

Her / his role is to be part of both ongoing projects and run activities. The current roadmap aims at:

• Improving the application running our IT Service Management processes and specifically the CMDB,
• Improving the Job monitoring tool
• Supporting the stabilization of the newly introduced GRC-Tool and further improvements of the application
• Supporting several other initiatives of Information Security Management

The candidate will be a Business Analyst, managing the delivery, quality of service and supporting enhancements of the respective IT landscape to meet business requirements.

Exciting tasks await you:

Facing the business contacts / end-users in Frankfurt and Paris:

• Qualify, challenge and frame the needs directly with the operational business lines or their representative
• Rationalization of business case, formalization of rational and preparation of synthesis for decision-making by top management
• Identification of architecture impacts, definition of target functional and technical architecture
• Manage the governance committees (English), workshop…
• Design the features (UI / logic / data), and model functionally the system (sequence, dependencies…)
• Manage Incident process: qualification, functional analysis, coordination, resolution plan
• Manage change requests in accordance with the service budget and framework
• Design Workbreakdown structure, planning and budget management

Facing the developer teams in Tunisia and Frankfurt:

• Write detailed functional specifications (User Stories)
• Provide functional support to developers
• Acceptance test and validation of functionalities
• Documentation of the functionalities

Facing Head of IT for ISM & IT Operations in Frankfurt:

• Project and progress reporting
• Reporting of alerts, risks and proposed solutions

That’s what inspires us about you:

• Completed studies in an engineering school or Master's degree in IT
• 2-3 years experience working in IT department
• Knowledge of IT Service Management processes and CMDB
• Excellent written communication, synthesis as well as interpersonal skills
• Communication skills, commitment, critical thinking
• Organizational skills, ability to work independently, sense of responsibility
• Fluent in English, French or German is expected
• Already experienced on internal development following an Agile methodology

What can you expect from us?

• A French-German working environment with flat hierarchies and open and transparent communication as well as short decision-making paths
• Start-up atmosphere with a lot of individual appreciation as well as the support and security of an established company
• Flexible working hours and the possibility of mobile working
• Room for personal and professional development
• Extensive, individual induction
• Cost coverage of a monthly ticket
• Free coffee/tea, soft drinks, fruits and food vouchers