Shopify Web Operations Specialist

Shopify Web Operations Specialist

My client, the leading manufacturer of e-bikes, is seeking a detail-oriented and collaborative Shopify Web Operations Specialist to support their expanding e-commerce presence across the EU. In this role, you will work closely with EU marketing and product teams, as well as the US-based web operations team, to ensure seamless site content management, localized user experiences, and compliance with regional standards.

Key Responsibilities

• Collaborate with cross-functional teams across the EU and US to streamline content translation, review workflows, site updates, and feature testing.
• Add and maintain product listings on Shopify, including managing images, descriptions, pricing, and proper categorization.
• Optimize product category structures to enhance customer navigation and improve the purchasing experience.
• Identify and re-categorize underperforming products to boost visibility and sales.
• Maintain and update website copy, promotional banners, and digital assets across various platforms.
• Conduct pre-launch testing of new website features and user flows on multiple devices and browsers to ensure functionality and responsiveness.
• Review and approve content and pricing-related promotions with legal sensitivity and attention to compliance.
• Monitor product inventory and update pricing in line with approved internal processes and market requirements.
• Participate in A/B testing initiatives to optimize user experience and conversion rates.
• Collaborate with legal and compliance teams to validate GDPR cookie consent flows and ensure website data collection aligns with EU digital regulations.
• Proactively identify, troubleshoot, and resolve content and technical issues affecting the user experience on the website.

Qualifications

• Minimum of 3 years of hands-on experience with Shopify, including product setup, theme customization, and third-party app integration.
• Proven experience in eCommerce, digital marketing, or web content management.
• Fluency in both English and German is required.
• Familiarity with localization practices, particularly for EU markets.
• Strong understanding of GDPR compliance and digital content standards.
• Proficiency in content management systems (CMS) and eCommerce platforms.
• Highly detail-oriented, with excellent organizational, analytical, and communication skills.