Job Posting for 2794 IKM Assistant at Contact One Communications, Inc.
Information and Knowledge Management
SharePoint
Training
Duties and Role:
Under the supervision of JISRC RPMO the contractor will perform the following tasks:
Propose a SharePoint design to record JISRC expected information.
Retrieve expected information from Information holders.
Implement expected information for JISRC staff and internal stakeholders on NR SharePoint.
Implement expected information for external stakeholders on NS SharePoint.
Propose a process to maintain IKM information (including a RACI table, IKM standards, required metadata, and process to incorporate lessons learned).
Develop a training for JISRC staff.
Develop a flyer for External Customers.
Propose and implement KPIs to assess the benefit (e.g. number likes, number of access to a document/information, staff survey).
Provide KPIs.
Requirements
The candidate must have a currently active NATO SECRET security clearance
Must demonstrate expert knowledge in SharePoint (SharePoint sites Design and Development, SharePoint Permissions Management, SharePoint Workflows, SharePoint Document Management, SharePoint Content Management)
Must demonstrate expert knowledge in IKM and Information Management.
Must demonstrate knowledge in Business and Data Analytics (Data Analysis, KPIs and Metrics, Reporting, Surveys and Feedback Tools).
Experience in User Experience (UX) and Design (Designing SharePoint interfaces that are intuitive and user-friendly.)
3 years experience in IKM, SharePoint, Data Analytics, User Experience (UX) and Design ;
Must have excellent spoken and written English communication and presentation skills, as demonstrated by recent experience (within the past 5 years);
Must demonstrate the ability and self-motivation to work on his/her own but must also work well within groups as part of a team;
Must demonstrate an ability and keen sense for problem-solving;
Motivated, good communication skills, team player.
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