Documentation Officer - Expanded Access Operations

About MyTomorrows

myTomorrows is a global health tech company dedicated to breaking down barriers for patients seeking treatment options.

We strive to enable earlier and better treatment access by bridging the gap between those searching for possible options, and the companies who develop them. We work closely with patients, healthcare professionals, trial sites, patient advocacy groups, and BioPharma – connecting key stakeholders in the drug development ecosystem.

We’ve developed a cutting-edge AI-powered technology platform that simplifies and streamlines access to drugs in development. To support our users and clients, we have a range of industry-expert specialized teams ready to help. Our services include clinical trial patient recruitment, Expanded Access Program management and Real-World Data collection.

With a global footprint spanning 125 countries, to date, we’ve supported over 14,000 patients and 2,200 physicians, earning the trust of 50 Biopharma companies.

Join us in shaping the future of treatment access - making tomorrow’s therapies accessible for people who need them today.

The opportunity: Documentation Officer

Our Expanded Access Operations department defines, develops, and delivers Expanded Access Programs, ensuring the highest-quality review of data and effective interaction with physicians, patients, and BioPharma companies.

As a Documentation Officer, you will provide technical and general administrative support to this department and ensure that tasks are carried out in a timely manner, which is especially important for the patients waiting for treatment. While performing daily tasks, you will be able to learn about the activities in Regulatory Affairs, Quality Assurance, Pharmacovigilance, and Supply Chain teams and potentially grow in one of these directions.

You will report to the Director of Expanded Access Operations (Daniele says hi!).

What You Will Be Doing In This Role

• Collecting, reviewing and approving documents and dossiers in support of the supply of unregistered medicines to patients in need (including Health Authority approvals, medical records, medical licenses, order forms etc.)
• Ensuring complete and accurate maintenance of the documentation system, both in electronic and paper-based versions of medical documents (printing, scanning, filing/archiving etc.)
• Working with various systems (e.g., Microsoft Office Suite, Microsoft Dynamics. Order Management System, EDC etc.
• Working strictly in line with myTomorrows’s procedures and applicable guidelines (e.g., Good Documentation Practices)
• Requesting information/documentation from both internal and external stakeholders
• Providing support in auditing internal archive and processes
• Undertaking various tasks in support of the Expanded Access Operations activities
  
  

This Is The Right Opportunity For You If You

• Hold at least a post-secondary vocational education degree (MBO).
• Have excellent verbal and written communication skills in English. Knowledge and understanding of one or more foreign languages is a plus.
• Have strong Microsoft Office skills (Word, Excel, PowerPoint).
• Possess excellent organizational skills.
• Have a keen eye for details and the ability to maintain high accuracy and thoroughness when executing tasks.
• Love to work cross-functional and are willing to learn new things.
• Are flexible, self-motivated, and able to prioritize tasks.
• Have an interest in or affinity with the pharmaceutical industry: it is not necessary but is preferred.
  
  

For this position, we need to prioritize candidates who already live or have a residency in The Netherlands and therefore do not need a visa or work permit.

What We Offer In Return

• Impactful work that helps patients gain access to potentially lifesaving treatments.
• International work environment, scale-up energy, and flat organizational structure encouraging creativity and accountability.
• Competitive salary, annual performance bonus, and an Employee Stock Option Plan.
• Great career development opportunities in a fast-growing company.
• A learning and development budget alongside internal knowledge-sharing sessions.
• Attractive pension plan, full premium covered by myTomorrows.
• Hybrid working model.
• Policies to support working parents.
• Healthy lunch at the thriving Amsterdam office.
• Unlimited access to professional guidance by certified psychologists via OpenUp
• Enjoy monthly events hosted by our vibrant Culture Club as well as an annual ‘myTomorrowland’ company-wide celebration!
  
  

Equal opportunities

myTomorrows is an Equal Opportunity Employer and, beyond upholding discrimination-free practices, we are committed to cultivating a workplace where difference and diversity are protected and celebrated. The best work comes from our best selves, and we go to great lengths in supporting our team members to be just that.