Baker (Full Time, Early Morning Shift)

General Purpose

The Baker provides customer-friendly service to our valuable customers and creates the quality products that Adams is known for. This means producing high quality breads and rolls, as well as a variety of other dough-based products.

FLSA Status: Non-exempt

Reports to: Manager, Assistant Manager, Supervisor

Job Description

• Ensure that customers receive the best customer service by providing friendly, polite and knowledgeable service
• Greet customers personally and thank them appreciatively for shopping at Adams
• Take customer orders both in person and on the phone
• Report to bakery manager or assistant to review key goals and tasks for the day
• Check the floor to see what items are running low and what is needed for the day
• Have strong knowledge of product ingredients and be able to converse with customers to address allergen concerns
• Produce a high volume of a variety of baked goods, including but not limited to, breads, rolls, coffee cakes, loaf cakes, cookies, scones, and muffins according to recipes used in the bakery
• Possess bread-baking knowledge for a variety of types of bread
• Weigh ingredients, mix, scale and bake, and finish products for sale
• Be aware of sale items and have them baked in time for them to be packaged and out for the sale when it begins
• Maintain full knowledge of bakery product line and pricing
• Rotate products to keep older product in front and stock cases and sale tables, making sure each package is correctly labeled and there are no empty spaces; rotate cakes to keep oldest in back
• Make apple cider donuts
• Be the final line for quality control: look for packaging issues, sell-by dates, and be vigilant about quality and presentation for all products put into the case or for special orders
• Keep the ingredient bins full
• Clean dishes and equipment used and put away once dry
• Keep all areas of the department clean and organized, including sales floor, counter, cases, coolers, preparation and production areas
• When a customer needs assistance, give the customer priority over the task at hand
  
  

Physical Requirements

• Consistently lift and move 50 pounds
• Stand for duration of shift
• Use hands, wrists, fingers and arms for duration of shift
• Safety operate mixers, large ovens, bread slicer, knives, donut machine and other equipment necessary to run the department
  
  

Qualifications

• Communicate clearly with customers and co-workers
• Employees are our internal customers; treat them with the same courtesy and respect as our external customers
• Be food safety certified
• Be 18 years or older
• Must work efficiently and at a productive pace per department needs
• Must be able to work scheduled shift
• Follow all department safety policies and procedures
• Be able to concentrate on tasks in order to avoid injury and waste of product
• Be able to read and understand recipes and cake order tickets
• Perform math necessary to complete measurements accurately
• Be knowledgeable about Adams product – recommend ideas to customers by exploring customer preferences and advocating Adams product
• Culinary degree or 2 years’ professional baking experience
  
  

Disclaimer

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.