Customer Consulting’s mission is to deliver value from our intelligently packaged services and products to better solve our customers business challenges by performing complex implementations & integrations, collaborate effectively with Sales & Account Management & Proposition/Product Teams during pre-sales and handhold the client towards effective transition into post-implementation support.
Technical Consultancy capabilities focus on specialized technical consulting activities in relation to presales, implementation & support of Customer Consulting packages. Widely recognized as technical experts, this team works to ensure Refinitiv products are correctly embedded into customer’s environments.
Essential Day-to-Day Responsibilities:
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Play the role of implementation resource for Refinitiv Products / Solutions
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Deliver activities on projects involving - Solutions integration, systems configuration, systems installation, testing support
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Provide technical inputs in complex pre-sales proposals, such as: customer requirements gathering and analysis, contributing to the design of solutions architectures and/or workflows, high level project plan and estimation of professional services effort required for implementation
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Support Project/Program management team ensuring project plan activities are delivered on time, on budget and in line with customer expectations
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Develop customer relations at appropriate level to become a trusted technical business advisor
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Provide technical training to customers based on the scope to be delivered
Required Skills:
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Technical expertise in RHEL
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Technical understanding of IT infrastructure implementation lifecycle (physical /virtual /cloud IT infra)
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Knowledge of LSEG real-time products (RTDS, RTO, RTMDS) and DACS
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Database knowledge such as Postgres & Oracle
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Additional asset: Knowledge of Python and LSEG API
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Experience in client facing role, client-oriented mindset and very good communication skills
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Strong problem-solving skills
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Independent management of the workload
YOUR PACKAGE WHEN JOINING GDYNIA TEAM:
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Bonus: bonus plan assigned to every position
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Wellbeing: monthly wellness and work-from-home allowance, and employee assistance program
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Lunch card: meal allowance on personal lunch card provided monthly
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Healthcare: private medical care with Medicover, premium package fully covered by employer and life insurance with Generali
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Future: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan available
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Reward and Recognition: additional awards and vouchers available for extra achievements
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Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
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Development: E-learning platforms access with a range of training and certified courses
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LSEG Products: availability to access to real-time economic data through our flagship Workspace platform
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Diversity: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefs
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Charity: 2 additional days off for voluntary jobs
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Office: brand new, sustainable office with cafeteria and chillout space. Location 3T Office, Gdynia is less than 200m to PKM station and a walking distance to SKM station. Underground car park with 122 spaces for LSEG employees
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Activities: sport teams and social events to join e.g. weekly yoga classes in the office
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Company events: Annual Summer and Winter Parties for colleagues and Family Day for employees with partners and children
We're proud to be recognised as a Great Place to Work ’24.
Learn more about life and purpose of our company directly from the Gdynia colleagues’ video:
https://www.lseg.com/en/careers/where-we-work/gdynia-poland
Follow us on Facebook, Carers at LSEG Gdynia
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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Demo
Gdynia, PM
Full Time