PROJECT MANAGER

Requirements
• University degree or college course;
• Excellent communication skills, both verbal and written, negotiation skills;
• Strong people management skills; proved leadership abilities;
• Good customer service oriented skills;
• Strong communication (verbal and written), presentation, interpersonal skills and creativity, initiative, flexibility is required;
• Good team player, analytical thinking, integration skills are necessary as well as the ability to prioritize and work under pressure;
• Knowledge of English (intermediate level required);
• Knowledge of Microsoft Office (Excel, Word, Power Point) average to excellent.

Responsibilities
• Supervise team in order to provide quality and quantity accordingly with the internal procedures and targets;
• Monitor daily activity of subordinate business collection agency;
• Report on the work of subordinate supervisors;
• Evaluate the performance of each member of the team;
• Maintain free flow of communication and information within the collection team;
• Offer feedback periodically and whenever the case is;
• Ensure communication to the highest standards of professionalism and politeness synchronizing team work with department collection strategy;
• Follow the fulfillment of quality standards for the collection of the call;
• Improvements and maintain a high level of collection efficiency calls;
• Develop team spirit of the company, providing motivating and involving them in achieving company goals;
• Active participant in carrying out projects concerning the collecting activity;
• Provide correctly and timely all the productivity reports established;
• Actively participate in the development and training each member of the team;
• Use cost effective tools for collections activities;
• Actively participate in the development of collection methods and procedures;
• Ensure that is maintained strict confidentiality on all procedures and accounts;
• Performing other activities when is required;
• Insure that the internal policy, rules and regulations are respected and followed;
• Offer support to other teams and departments;
• Insure that all rules from the Romanian legislation regarding the work process and work security are respected;
• Report immediately each problem, delay appeared in the collection process;
• People management skills;
• Coach, develop and motivate member of the team to achieve superior results;
• Interrelate with other departments.

We offer:
• Attractive salary package;
• Bonus based on performance regularly;
• Professional and friendly working environment;
• Training sessions for professional development.