Aftersales Service Engineer

POSTED ON 4/24/2025 AVAILABLE BEFORE 6/23/2025

ALEXANDER DENNIS (SINGAPORE) SERVICES PTE. LTD. Singapore, Full Time

Job Posting for Aftersales Service Engineer at ALEXANDER DENNIS (SINGAPORE) SERVICES PTE. LTD.

Act as a point of contact for the GM, Engineering teams, the customers, and the contractors.
To facilitate aftersales service calls optimally attended and logged.
Ensure accurate record keeping and adhere to the timelines and guidelines by aftersales support regime (VORs, Campaigns, Warranty & Services).
Produce, develop and monitor Engineering schedules in a timely and efficient manner.
Discuss the progress of the engineering tasks with the internally.
Ensure weekly/monthly reports are aligned and timely.
Facilitation parts required for the VORs/Warranty & Campaigns for usage and recorded.
Communicate on a regular basis with the part planers to ensure material arrives on time.
Be confident in negotiating with contractors.
Receive calls and emails from customers and action in line with policy guidance
Deploy engineering resource as required to cover customer requests and allocate jobs accordingly on the
Comply with Company HSE standards and maintain clean/orderly work areas.
Embark & train on the next phase of Zero mission technology in Automotive
Perform all other duties as assigned or needed.

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