Intern, ID Administrator

To be the leading provider of innovative IT solutions, empowering businesses globally to achieve operational excellence and drive sustainable growth through technology.

We strive to understand the unique needs of each industry we serve, deploying the right talent and technology to solve complex challenges and ensure our clients thrive in a digital-first world.

As an ID Administrator Intern, gain hands-on experience in Windows/Active Directory user account management. This internship provides comprehensive exposure to identity and access control processes, security protocols, and cross-functional collaboration in a professional IT environment.

Core Responsibilities

• Account Management: Create, delete, reset, and manage user accounts and access permissions in Windows/Active Directory and applications
• Request Processing: Review and implement user account requests, ensuring information accuracy and compliance with security policies
• Documentation: Maintain organized records of account changes for auditing and reference
• User Support: Respond to account-related inquiries and troubleshoot issues
• Security Compliance: Follow protocols for secure access management and participate in user ID revalidation
• Team Collaboration: Work with IT teams and other departments to ensure timely, quality service delivery
• Issue Escalation: Identify and communicate problems requiring additional attention to appropriate support teams

Required Qualifications

• A full time matriculated student
• Able to commit a 5 weekday internship attachment with a minimum 3 months commitment , longer commitment beyond 3 months is welcomed