Account Manager – Healthcare Sector

About the Role:

We are seeking a proactive and experienced Account Manager to drive strategic relationships and business growth within the healthcare sector. The ideal candidate will have a solid track record working in system integrator environments and a strong understanding of the unique IT needs and workflows within healthcare institutions, including hospitals, clinics, and medical groups.

Key Responsibilities:

• Manage and grow key accounts within the healthcare sector, including hospitals, private medical groups, specialist centers, and clinics.
• Develop a deep understanding of client operations and pain points to position relevant IT solutions.
• Promote and sell infrastructure, cloud, managed services, and healthcare-focused applications (e.g. EMR, clinical systems, telehealth platforms).
• Collaborate with internal teams (pre-sales, engineers, and solution architects) to deliver tailored proposals and solutions.
• Prepare and respond to RFPs, RFQs, and tender submissions in compliance with healthcare procurement practices.
• Build strong long-term relationships with key stakeholders including CIOs, Heads of IT, Medical Directors, and Procurement Leads.
• Maintain a strong pipeline of opportunities and consistently meet or exceed sales targets.
• Stay up-to-date with healthcare IT trends, patient experience technologies, and relevant regulatory standards (e.g. PDPA, healthcare data protection).
• Represent the company at industry events, conferences, and client meetings.

Requirements:

• Minimum 5 years of experience in IT sales or account management roles within the healthcare industry, preferably from a system integrator or technology solution provider.
• Strong understanding of healthcare operations, digital transformation trends, and medical technology challenges.
• Demonstrated success in selling complex IT solutions (cloud, infrastructure, cybersecurity, applications) into healthcare clients.
• Familiarity with EMR, HIS, PACS, LIS, or similar systems is a strong advantage.
• Experience managing healthcare accounts and engaging both clinical and non-clinical stakeholders.
• Excellent communication, presentation, and relationship-building skills.
• Self-driven, resourceful, and able to manage a sales cycle from prospecting to closing.
• Bachelor’s degree in IT, Business, Healthcare Informatics, or related field preferred.

EA License No.: 23S2046

KAH License No.: R1652932