Store & Service Manager AND Assistant Store & Service Manager

Looking for ‘Store & Service Manager’ AND ‘Assistant Store & Service Manager’ for Up and Coming Sporting & Lifestyle Brands!

Store & Service Manager (Yoga)

About Our Client

Our client is a premium lifestyle and activewear brand known for fusing fashion-forward design with high-performance functionality. Rooted in mindfulness and movement, the Brand inspires wellness both on and off the mat—empowering a global community through yoga, conscious living, and elevated everyday wear. With a strong digital presence and cult following, our client is redefining athleisure at the intersection of style, sustainability, and self-care.

Main Duties & Responsibilities

The Store Manager & Service Manager is a key leader in our client’s retail operations, driving business performance and delivering exceptional guest experiences that embody the Brand’s spirit. They are responsible for leading store operations, driving business performance, and delivering exceptional guest experiences. You will create an inclusive and positive work environment, aligning with the Brand’s mission while fostering team growth and operational excellence. The Store Manager is a true business owner for their store.

Business Leader

• Lead all aspects of store operations, including sales, service, operations, and visual merchandising, to achieve business goals.
• Develop and execute retail strategies tailored to market trends and clientele needs, ensuring competitiveness and profitability.
• Utilize KPIs and business analytics to drive store performance, identify sales opportunities, and implement strategies to achieve targets.
• Lead the team by leveraging company tools, incentives and strategies to support meeting sales goals.
• Analyse sales and traffic patterns to identify growth opportunities and optimize staffing levels.
• Collaborate with cross-functional business partners to execute organizational goals and initiatives effectively.

People Leader

• Act as a brand ambassador, embodying company values and building a store culture aligned with the brand mission.
• Foster a positive and inclusive work environment by coaching, mentoring, and developing team members to achieve personal and professional growth.
• Inspire and develop team members by promoting a strong team spirit and creating personalized career progression plans, ensuring we retain our best talent.

Operations Leader

• Oversee cashiering responsibilities, cash handling processes, including daily reconciliation, cash float management, expense validation, and compliance with company policies.
• Manage workforce planning and scheduling to ensure optimal sales floor coverage while maintaining operational efficiency.
• Ensure adherence to operational, visual, and financial guidelines, maintaining store standards and safeguarding company assets.
• Maintain accurate records of store operations, such as lost and found items, staff wardrobe inventory, and financial reports, while ensuring timely submission to relevant departments.
• Support a safe work environment and efficient operation.
• Any other ad hoc responsibilities assigned as needed.

Candidate Profile:

• 3-5 years (Assistant Store Manager) or 5 years (Store Manager) of retail or related industry leadership experience.
• Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
• Strong business acumen with a focus on KPIs, sales performance, and operational excellence.
• Exceptional interpersonal and communication skills, both verbal and written.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Entrepreneurial mindset with a passion for driving business results.
• Strong organizational skills, attention to detail, and time management abilities.
• Aligned with the company’s values and mission, demonstrating professionalism and integrity.
• Experience in Singapore’s retail market is highly preferred.

Assistant Store & Service Manager (Running)

About Our Client

Our client is a premium performance sportswear company known for its innovative cushioning technology and sleek, minimalist design. With roots in the Alps, the brand blends cutting-edge engineering with modern aesthetics to create footwear and apparel that support both athletic performance and everyday movement. Rapidly expanding across global markets, our client is committed to pushing the boundaries of innovation, sustainability, and design in the active lifestyle space.

Main Duties & Responsibilities

Our client is seeking a passionate and driven Assistant Store & Service Manager to lead their dynamic retail team. The role is pivotal in shaping the customer journey, driving sales performance, and fostering a team culture that reflects the brand’s innovation and energy. If you thrive in a fast-paced retail environment, excel in leadership, and have a passion for premium sportswear, we want you on the team.

• Support business performance: Work alongside the Store Manager to achieve sales goals, analyse customer trends, and optimize operations in this unique travel retail setting.
• Create a seamless shopping experience: Oversee floor operations, ensuring the store is visually compelling, well-stocked, and customer ready.
• Manage team efficiency: Oversee scheduling and payroll, ensuring resources are allocated effectively for peak and off-peak periods.
• Enhance team development: Train and mentor sales specialists, fostering a culture of passion and continuous learning.
• Lead in-store activations: Support product launches, marketing initiatives, and exclusive events tailored to travellers and local customers.
• Ensure compliance & security: Maintain loss prevention standards, audit compliance, and adherence to Singaporean retail regulations.

Candidate Profile:

• 3 years of retail management experience in premium/luxury sportswear or airport retail.
• Strong analytical skills to interpret sales trends and customer behaviours.
• Experience managing team schedules in variable-traffic environments.
• Available to work flexible hours aligned with Jewel Changi Airport’s extended operating hours.
• Strong leadership and operational expertise.
• Proficiency in retail technology and inventory management systems.
• Bachelor's degree preferred, with emphasis on business or retail management.

EA License No. 23S1885

Registration No. R23119226