Remote Learning Coordinator

Application Period

Application closes on 15 April 2025 or when enough applications have been received, whichever happens earlier.

Introduction

If you are looking for a fully remote and work-from-home job, if you are organised, detailed, excellent communicator with a passion for facilitating world-class education for children, this job is for you. Once familiar with this job, you would be able to perform duties of this job anywhere -- whether on-the-go or at home. Everything required for you to do this job is accessible by either your phone or your laptop. If you are a great multitasker, that would be even better.

The Remote Learning Coordinator is responsible for managing class schedules, communicating with parents and teachers, and ensuring that all operations run smoothly. You will handle urgent queries during class hours, manage rescheduling, and troubleshoot technical issues when necessary.

Timely Response is crucial: A key part of this role is providing immediate responses to urgent queries during ongoing classes to ensure seamless operations and minimal disruptions.

Company Description:

Bravely Reading School is an online learning platform. We have 10 years of expertise in education, focusing on phonics. Our programme is built on proven methodology and experienced teachers. We have achieved great success in guiding children from zero to independent reading.

Website: www.readbravely.com
Instagram: https://www.instagram.com/readbravely/
Reviews: https://www.trustpilot.com/review/readbravely.com

Job Description

• Manage class schedules, reschedules, and make-up sessions for students and teachers.
• Ensure that all changes are reflected accurately in the system.
• Prevent class conflicts by resolving Zoom link clashes.
• Monitor student and teacher attendance and follow up on absences.
• Handle situations where students or teachers are late or unable to attend.
• Arrange for replacement or make-up classes as needed.
• Serve as the primary point of contact between parents, teachers, and the school.
• Provide timely updates to parents and teachers on scheduling, absences, and technical issues.
• Ensure all parties are informed of any issues.
• Collect and track fee payments from parents.
• Manage records of make-up and replacement classes.
• Ensure that all payments and make-up sessions are logged accurately.
• Send relevant reminders to parents and teachers about upcoming classes or changes.
• Maintain an overview of ongoing tasks to ensure timely completion.
• Troubleshoot Zoom login issues, class connection problems, and other technical challenges.
• Provide guidance to teachers and students when technical issues arise during class.
• Escalate unresolved issues appropriately.

We are looking for coordinators who...

• Are able to handle multiple tasks, manage class schedules, and track changes accurately.
• Detail-oriented and able to keep records meticulously.
• Excellent written and verbal communication skills.
• Able to communicate thoughtfully and with clarity when communicating with parents and teachers.
• Ability to maintain professionalism while being firm and clear.
• Take initiative to address scheduling conflicts and technical issues.
• Able to think quickly and resolve challenges effectively.
• Prioritise and respond to urgent messages quickly, especially when classes are ongoing.
• Provide timely status updates to both parents and teachers during any delays or technical issues.
• Familiar with Zoom and online scheduling tools.
• Ability to troubleshoot basic technical issues and provide guidance when needed.
• Willing to adjust to last-minute changes in scheduling or unforeseen circumstances.
• Can work independently and stay calm under pressure.

This will start out as a freelance role with hourly rate and depending on performance, may transition to a more long-term arrangement.

Job Type: Freelance

Pay: $8.00 - $15.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday
• Weekend availability

Work Location: Remote