Solutions Engineer, Collaboration

Why You'll Love Cisco

What You’ll Do

As a SE (Solution Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

• Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
• Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.
• Help partner technical sales teams craft innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
• Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
• Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Who You’ll Work With

In this role, you will partner with the Collaboration Sales Specialists in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist TSAs across areas such as Security and Enterprise Networking to deliver a Cisco solution for our customers.

You will also engage directly with Cisco customers and partners to deliver innovations and enable a coordinated work experience using Cisco Collaboration solutions.

Who You Are

Minimum Qualifications:

• You have a university degree in a technical discipline or equivalent
• You have at least 5 years of experience in the Collaboration field or in a SaaS sales engineering role
• You have at least 4 years of pre-sales /Systems Engineer experience
• You’re able to maintain up to date Cisco product knowledge
• You have a deep technical acuity and foundational knowledge of relevant Collaboration technology

Preferred Qualifications:

• You invest time in learning about technology shifts, and communicate the relevant aspects to customers and partners
• Having knowledge of Cisco Internetworking equipment would be beneficial
• You prioritize personal and organizational development
• You’re able to maintain personal organization and time management
• You’re attentive to details and always follow-up
• You possess and further develop strong presentation skills
• You strive to flexibly to achieve your goals using the various internal and external resources available

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.