In C&W, ESS and ACMV strives to maintain the customer premises ACMV equipment and customer technical expectations. The role will be the key responsible to identify service quality improvement and to address the operational and performance requirements. The role will also represent the first technical line of support for C&W’s clients for chillers and ACMV equipment.
Job Description
Principal Accountabilities
Responsible for all technical support, maintenance service of all brands of chillers and address the root cause of the asset (client) is maintained through the course of the contract
Coordinate EPC maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.
Collect and evaluate statistical data related to the performance of the Chiller plant and ACMV system.
Prepares and maintains the comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals
Prepare operational and maintenance schedule as per MIS
Evaluate and provide fast resolution to field performance issues
Visit sites to diagnose the operational issues and develop resolution plans
Perform BMS/EMS and measurement and verification (M&V) instruments maintenance monthly/quarterly.
Identify potential upselling opportunities at client site during regular or ad-hoc maintenance
Key Performance Indicator (KPIs)
Reduce breakdown hours and justified by kWh savings
D.O. sign off within time limit monthly
Qualifications
Degree or Diploma in Electrical or Mechanical Engineering or related field
Specialist qualification in HVAC and Mechanical/electrical/automation and Energy Management will be an added advantage
Singapore Certified Energy Manager (SCEM) certification would be an added advantage
Required fluency in English, Mandarin/Cantonese and other Asian languages beneficial
Competence/ Experience Required
5-10 years of prior work experience in energy performance contracting services and chiller maintenance, repair and troubleshooting.
Field experience with HVAC systems – chillers and air-handlers, Boilers/heat pumps would be added advantage.
Ability to multi-task and handle multiple contracts
Excellent organizational skills
Able to gain the trust from clients, has great communication skills
Demonstrated proficiency with Microsoft Office programs
Analytical mindset is able to see patterns in data
Curiosity to solve problems, spotting issues and resolving them
Hands-on, not afraid of being in the fields and solving issues collaboratively with the client when required
Value teamwork and collaboration
Hands-on experience with mechanical, electrical, and control systems is a plus Able to travel locally
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Singapore 469001,
Full Time