Front Desk Officer (Aftersales)

Working days : 5.25 days per week

Rest day : Every Sunday

Working Hours:

Mondays to Fridays : 0745hrs to 1715hrs

Saturday (Alternate) : 0745hrs to 1145hrs

Working Location : 281 Alexandra Road Singapore 159938

Job Descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.

• Greet, check in and announce customers’ arrival.

• Check visitors in and direct them to specific destinations.

• Responsible for incoming mails, parcels and front desk’s petty cash.

• Manage hardcopy filing of front desk’s monthly report.

• Coordinate with chauffeur on pickups and sending off customers.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness.

• General adhoc admin duties that may be assigned from time to time.

Requirements:

• Customer-oriented with a good level service attitude.

• Posses good communication ethics, strong self-confidence and humility.

• Receptive to constructive feedback, enthusiastic and good level of responsibility.

• Preferably with receptionist or customer service experience.

• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

• A good team player

• Must be comfortable working at either one of our service centres.

• Must be comfortable with overtime work.