Restaurant Captain / Supervisor

Roles & Responsibilities

• Assist the Floor Manager in all aspect with regards to dining and operational matters
• Assist to Co-ordinate daily Front of house
• Deliver superior service and customer satisfaction
• Respond to customers complaints and feedback
• Plan duty roster
• Assign duties ensuring equity of work.
• Ensure that staff meet hygiene and discipline standards.
• Ensure that the service station is clean and neat
• Receive, greet, and seat guests.
• Present the bills and receive payment correctly
• Train new and current employees on proper customer service