Project Administrator (Tech Admin Support)

We are seeking a proactive and detail-oriented Tech Admin Support Professional to assist our technical team by managing administrative tasks and providing excellent support for various projects and initiatives.

The ideal candidate will possess a strong understanding of technical concepts, a commitment to customer service and exceptional organizational skills. This position is essential to facilitating smooth operations within the team and ensuring timely communication and documentation of technical processes.

Responsibilities

• Provide general administrative support to the tech team, including scheduling meetings, maintaining calendars, managing correspondence and security clearances
• Assist in the creation, organization and maintenance of technical documents, reports, and presentations
• Track and manage inventory of hardware onboarding and offboarding
• Collaborate with project managers and technical staff to ensure project deadlines and documentation are met, assisting with status updates and reporting
• Work with stakeholders on resources availability for servers onboarding, networking cabling requirements
• Schedule and coordinate technical training sessions for staff, helping to prepare materials and manage attendee lists
• Enter and manage data related to projects, workflows and incidents in relevant databases; generate reports as required
• Ensure that all technical processes comply with organizational policies and best practices

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
• The ability to analyse production processes and identify areas for improvement and optimisation
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiarity with project management and collaboration tools (e.g., Microsoft Teams, Confluence, Jira and Service Now) is preferred
• Basic understanding of networking, hardware and software systems
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders
• A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency
• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTV, keypress units, etc
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• This position may operate in a standard office environment; remote work options may be available. Occasional overtime may be required during peak project phases

We offer

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

Life at EPAM

• EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.
• You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.