Airlines Resource Planner Intern

Roles and Responsibilities :

• Review rostering of staff for passenger services team
• Forward planning of staff attendance
• Daily adjustment of staff reporting time
• Prepare manpower statistics/ summary for reporting
• Time and attendance recording for payroll team’s action (including but not limited to preparing OT data and inputting into TAMS system)
• Take part in the project to digitalise manpower planning system
• Overall in charge of adhoc meet and assist requests (including but not limited to VIP escort, handling of Passenger with reduced mobility, etc)
• Liaise with duty managers and various airport operation entities (including but not limited to CAG, ICA, Certis Cisco, Airlines operations control, etc) for operational needs
• Be trained in basic operational knowledge (including but not limited to gate handling, escorting passengers, etc) and assist ground operations where required
Any other tasks as assigned

You are best equipped for this role if you have:

• Confident in Microsoft excel, words and powerpoint
• Confident in communications
• Able to take charge of situations and make quick decisions responsibly
• Have the drive to learn