Merchandising Operations Intern

Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has been exploring, innovating, and enhancing since 1828. With a portfolio that spans Fragrance, Skincare and Make-up, its signature is the Culture of Beauty.

ROLES AND RESPONSIBILITIES

We are looking for an open-minded and enthusiastic intern to join our regional merchandising team. During this internship, you’ll be work with the VM Manager on the management of all visual merchandising, retail excellence and delegated store design activity associated with the delivery of the VM strategy and new store openings. Responsible for guaranteeing maximum qualitative visual impact of the brand at each point of sale in line with brand DNA and local strategy. Creation and implementation of launch and permanent merchandising tools and guidelines, consistently executed across both Travel Retail and Local Market in APAC.

KEY RESPONSIBILITIES

• Support the Visual Merchandising team on daily administrative tasks and specific projects
• Assist with in-store visual merchandising such as developing key launch concepts, researching materials, and preparing APAC display designs
• Work closely with Retail Design, Brand Marketing teams, Design Agencies, Contractors, and Vendors to enhance POS retail excellence
• Responsible for creating and tracking purchase orders, as well as ensuring timely deliveries of regional productions
• Coordinate with vendors regarding material samples, as well as overseeing the picking, packing, and sending of samples back and forth
• Occasional need to liaise with HQ for specificity on materials and finishing samples from France for regional production or specific delivery for market needs

MAIN MISSION

1. Product Launch

• Ensure weekly all central guidelines and technical details are maintained and that specific markets folders are always up to speed with the latest information
• Support technical adaptation of central visual merchandising guidelines across the regional (3 axis: Fragrance, Make-up and Skincare)
• Maintain Soft Merchandising 3D Assets based on campaign cadence in the regional
• Depending on sketch-up skills, to support in designing of regionally product POSM based on monthly launches.
• Support in artwork updates and changes based on campaign drops depending on adobe illustrator or in-design skills

Animations/Events

• Design support on SPP or small podiums on sketch-up, depending on skills sets
• Join-in trade plan brainstorming plans/sessions for retailtainment activities by collaborating with marketing and commercial teams
• Organised internal visit to competitor’s pop-ups in Singapore
• Post-campaign process support for photo/video execution to be maintained and submitted by market

3. Visual Merchandising Operation

• Support VM Manager in briefing / managing regional productions to both market and external vendor
• Support on the POSM shipment, cost tracking, and PO creation.
• Coordinate timely delivery of merchandising produced regionally
• Worked with vendors/contractors on brand’s POSM guide that will affect dimensions, cropping, and review for production & installation

4. Administrative

• Monthly merchandising’s Meeting Agenda to be shared across all regions
• To follow-up with meeting minutes during merchandising monthly meetings
• Launch merchandising surveys across regions
• Key point of tracking status and organising inventory count of office POS and display configuration

QUALIFICATIONS & SKILLS

• Fresh graduate is welcomed.
• Genuine interest in the beauty industry
• Demonstrate strong communication skills with different functional teams.
• Showcase problem-solving and project management skills, attention to detail.
• Strong accountability and ability to work independently when required.
• High proficiency in Adobe Illustrator, Photoshop, MS Office PowerPoint, and basic proficiency in MS Office Excel. Proficiency with Sketchup will be preferred.
• 3D design knowledge will be a plus.
• Basic Design software skills require (Adobe Illustrator, Photoshop and SketchUp)
• Able to commit for a full time 6 months internship (Jul 25 to Dec 25)

KEY COMPETENCIES

• Independent, strong ability to drive projects & multi-tasking.
• Sensitive to data and timeline
• Good communication skills (with multicultural teams and local suppliers).
• Rigorous, well organized, and proactive.
• Passionate about beauty & consumer trends
• Versatile, curious, eager to learn with a good attitude.
• Cooperative and collaborative team spirit.