Optional Extension: 1 June 2026 – 31 May 2027 (at the Authority’s discretion).
📅 Working Hours
Mondays to Fridays: 7:15 AM – 4:45 PM, or 8:30 AM – 6:00 PM (inclusive of 1-hour lunch break).
No service required on Saturdays, Sundays, and public holidays.
📋 Scope Of Services
Customer Engagement: 👥 Attend to student and staff queries. 🙋♀️ Engage customers (students, parents, visitors, vendors) with quality service.
Communication Management: 📞 Answer incoming calls and redirect as needed; take messages. 💌 Receive, log, and distribute letters and packages.
Administrative Support: 🗂 Maintain records of school-issued letters to parents. 📅 Keep updated schedules, directories, and event calendars. ✏️ Monitor and manage stationery inventory. 📦 Provide logistical support for school events.
Student Monitoring: 📝 Record and communicate early release arrangements.
Additional Duties: 🎯 Assist with tasks assigned by School Management.
🎓 Qualifications & Skills
Technical Proficiency: 🌐 Familiarity with Google Suite (Gmail, Calendar, Docs, Sheets, Slides, Forms). 💻 Proficiency in Microsoft Office (Word, PowerPoint, Excel). 🖨 Ability to operate office equipment (copiers, fax machines).
Multitasking: 🔄 Handle queries from multiple channels (phone, email, walk-ins).
Communication: 🗣 Confidently communicate in English.
💼 Experience
🤝 Prior customer service experience managing queries from diverse channels.
🏫 Experience in a school environment is an advantage.
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Singapore, Singapore
Full Time