Job Posting for Customer Service Agent #HMS at Jobscentral
Location: Bukit Batok
Salary: Up to 2350 (based off experience and last drawn salary)
6 months contract, from 1/5 - 31/10
Working hours and schedule,
2pm to 10pm (subject to change if required)
6-day work week, off day on Thursday (fixed)
Responsibilities
Work closely and provide support to the A&P team by assisting in the day-to-day administrative work and manage the Customer Service Counter, ensuring that it is well organized.
Guide shoppers through West Mall Rewards app download and installation.
Provide hands-on support for shoppers during campaign redemptions.
Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.
Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner
Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.
Support on-ground campaigns and events, ensuring smooth operations.
Any other ad-hoc duties assigned by Senior Manager / Senior Executive, A&P
Requirements
can commit to working hours
can work shifts, weekends and PH if needed
📩 How To Apply
📧 Send your resume to jocelynchan@recruitexpress.com.sg
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