Head of Team

Job Description:

• As a hands-on Delivery Manager and Run Specialist Lead, you will be part of an international team focused on running and supporting the company’s RSF Platform developed around Calypso, a software package from Nasdaq, and in house’s solutions.

Build & change management:

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate run and build the bank.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Release management:

• Define and implement in coordination with the release schedule of the Calypso applications.
• Supervise and coordinate the release activities with the various stakeholders (I.e. Build team, Application Support…)
• Contribute in the continuous improvement of the release processes, tools and automation.

Application monitoring responsibilities:

• Define and implement in coordination with build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and other IT teams):

• Provide level 1, 2 and 3 application support to the business users (E.g. trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement:

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.
• The delivery manager should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Candidate should have a strong appetite in the capital market functional business.

Requirements:

• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (Fixed Income, Money market...) and trade lifecycle with a deeper knowledge of Bonds, Repos and Securities.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Proficient in software development life cycle and Devops concepts.
• Good knowledge Microsoft Office (E.g. Excel / Powerpoint), incident management (E.g. Service Now) and other reporting tools.
• Strong analytical or troubleshooting skills.
• Good knowledge in Java, Linux/Unix, Database (E.g. Sybase, Oracle), PL/SQL, Middleware (E.g. MQ Series), File Transfer (E.g. CFT) and batch/Job Scheduling (Control-M).
• Knowledge of monitoring solution (E.g Splunk…).
• Strong perseverance and diligence towards attaining goals and effective time management.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Self-starter and ambitious

Other Professional Skills and Mind-set:

• General banking and finance understanding and knowledge.
• Understanding of trade life cycle, financial products (Bonds, Repos, Securities…)
• Exposure to Capital Market FO/BO system (E.g. Calypso, Kondor , Summit, Murex…)
• Autonomy to include implicit deliverables in assignment based on best practices.
• Strong appetite to learn both functional and technical new domain.
• Appetite to participate to technical market trends and communities.
• Careful observance of standards and processes.
• Strong sense of confidentiality

Education Requirements:

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours:

• Work in ASIA region : (9am – 6:30pm SGT)