Software Technical Consultant

Responsibilities:

• Work with application team on challenges to existing batch workflow in Automic and file transfer rule in IBM Sterling with tightened security and address BAU batch and file transfer issues.
• Support for Automic AWA and File Transfer BAU change requests, incidents, and IT projects.
• Support on Audit requirements for batch workflow in Automic and file transfer rule in IBM Sterling by providing detailed RFIs for the client Application systems.
• Support interface connectivity across client internal systems and connectivity with client external partners like Collection Agencies, Government Agencies etc.
• To perform SPS MSSL market trial on-boarding for the active Market Retailers as per User request.
• Support Automic Upgrade project for SIT and UAT Testing.
• Support the ITS SCO and applications team on SFX / Automic Skillset transformation by providing guidance in file transfer event setup and batch job design, creation, and modification.
• Automate the on-boarding and off-boarding trading partner in SFX.
• Improve the provisioning process for Automic and SFX project environment.
• Automate the migration process from QA to PROD for file routing rules.

Job Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 4 years of experience with Automic AWA for batch workflow management with IBM Sterling for managing file transfer rules.
• Knowledge of SFX (Secure File Exchange)
• Strong understanding of file transfer protocols (SFTP, FTPS, AS2).
• Ability to automate processes and migration (QA to PROD).
• Familiarity with system upgrades and performing SIT and UAT testing.
• Understanding of security and compliance in file transfers and batch workflows.
• Experience in audit support and providing detailed RFIs.
• Ability to manage interface connectivity with internal and external partners (e.g., Collection Agencies, Government Agencies).
• Experience with incident management and resolving BAU issues.
• Strong collaboration skills with internal teams and external stakeholders.