Manager, Development and Engagement

ORGANISATION / DIVISION INFORMATION

As the holding company of Singapore’s public healthcare institutions, we are always looking for qualified, passionate individuals who are keen to make a valuable contribution to public healthcare. At MOH Holdings, we believe our employees are our greatest asset and we are dedicated in helping them achieve their full potential through professional development and by providing an environment to develop their leadership skills and competencies.

The Human Resources & Talent Development Division is responsible for attracting, retaining, engaging and developing the best talent for the future of MOHH and driving key strategic HR policies for the public healthcare sector as MOH’s implementation partner.

Join us and be part of a team - a uniquely MOHH spirit that propels us forward through every circumstance we face.

Acting Today For Tomorrow: We work pragmatically with the realities of the present, with a mindset that is geared to the needs of the future.

Starting Where You Can: We take a can-do approach to problem-solving, even if it means starting small, because every contribution counts.

Leaving No Job Undone: We take pride in seeing things through. Our high standards mean it’s not just about getting the job done, but getting it done well.

Moving Together as One: Care for all starts within, with us as an organisation. We look out for one another, leaving no on behind as we grow.

SUMMARY OF THE ROLE

In this role, you’ll:

1. Design, implement, and support learning and development (L&D), organisational development (OD), and employee engagement initiatives that strengthen organisational capabilities and enhance employee engagement.
2. Promote a culture of continuous learning, self-directed growth, and engagement across MOHH and it’s subsidiaries.
3. Facilitate training programmes and workshops to address key development needs, acting as a lead facilitator to drive learning objectives and engage participants.

JOB RESPONSIBILITIES

Programme Design and Development

1. Support the design and implementation of L&D, OD, and employee engagement strategies that address skills gaps and drive career development across all levels of the organization.
2. Lead and participate in team interventions aimed at improving collaboration, communication, and efficiency within teams.
3. Integrate various learning methods (e.g., instructor-led, eLearning, blended learning) to create engaging, impactful learning experiences.
4. Curate existing content and co-design new learning programmes with external learning providers, ensuring alignment with identified learning needs.

Programme Facilitation and Management

1. Oversee the end-to-end management of training programmes, including content development, delivery logistics, and post-training evaluation. Ensure that each programme aligns with organisational goals and addresses specific skill gaps.
2. Conduct assessments to measure the effectiveness of training programs, analysing results to make data-driven recommendations for continuous improvement.
3. Work closely with team members to operationalize D&E programmes, ensuring high-quality delivery and positive feedback from participants.

Stakeholder Collaboration and Consultation

1. Partner with MOHH’s divisions, subsidiaries, and other public healthcare stakeholders to foster a cohesive approach to D&E activities.
2. Facilitate learning needs assessment conversations with line managers to identify critical skill gaps and development opportunities.
3. Provide consultation and guidance on best practices for improving organizational culture, team dynamics, and performance management.
4. Stay current with emerging trends in learning and development, organizational design, and employee engagement, bringing innovative solutions to the organization.

Learning Processes and Policies Management

1. Oversee the administration, maintenance, and enhancement of the Learning Management System (LMS) to ensure it serves as an effective platform for learning across the organisation.
2. Implement processes for consistent tracking, reporting, and analytics of training completion and effectiveness, providing insights to guide future L&D strategies.
3. Review and update training policies to reflect industry standards, regulatory changes, and organisational needs.

JOB REQUIREMENTS

Education Requirement(s):

Minimum Degree holder in Human Resources, Business Administration, Psychology or related discipline

Key Qualities:

Demonstrated experience in designing, implementing, and facilitating L&D, OD, and employee engagement programmes.

Strong understanding of organisational behaviour, adult learning principles, and instructional design.

Excellent communication and facilitation skills to engage and inspire participants during training sessions.

Project management skills, with the ability to manage multiple initiatives simultaneously.

Familiarity with HRIS and Learning Management System (LMS).

Analytical skills for assessing programme impact and making data-driven recommendations.

Professional certifications/accreditations in relevant areas would be an advantage.

Years of Experience Required:

Minimally 6 years of HR working experience, with preferably a specialisation in learning and development or organisational development. Experience in public sector and/or healthcare would be an added advantage.

A Sneak Peek into What You Can Expect to Learn:

Growth Mindset: This position challenges you to be a creative and innovative problem solver. You'll have the opportunity to collaborate with stakeholders across various divisions and organisations to design and implement impactful learning and development initiatives.

Team Environment: Join a dynamic and supportive team that fosters collaboration and innovation. Experience a team that values diverse perspectives and encourages continuous learning and growth.