Assistant Vice President - Client Service Group, Quality Assurance

Natixis Corporate & Investment Banking is a leading global financial institution that provides advisory, investment banking, financing, corporate banking and capital markets services to corporations, financial institutions, financial sponsors and sovereign and supranational organizations worldwide.

Our teams of experts in close to 30 countries advise clients on their strategic development, helping them to grow and transform their businesses, and maximize their positive impact. Natixis CIB is committed to aligning its financing portfolio with a carbon neutrality path by 2050 while helping its clients reduce the environmental impact of their business.

As part of Groupe BPCE, the second largest banking group in France through the Banque Populaire and Caisse d’Epargne retail networks, Natixis CIB benefits from the Group’s financial strength and solid financial ratings (Standard & Poor's: A , Moody's: A1, Fitch Ratings: A , R&I: A ).

Overview:

• The Know Your Customer Quality Assurance (KYC QA) function is part of Natixis' KYC Client Support Group (CSG) control structure which performs the first level quality assurance control check of KYC files in the APCA region.
• KYC QA adopts a sample methodology check on the approved KYC files within CSG to assess on the quality of these approved files. This function acts as a consistent check across all locations and functions independently from the BAU activities of the CSG team.
• KYC QA reduces the KYC risk to the Bank using sample based reviews of client files to help ensure that both internal and external regulatory requirements for KYC files are met.

Main Responsibilities:

• Review KYC files on a sample basis. Apply the QA methodology to deliver an objective review of client files. Perform accurate and consistent QA checks on KYC files across multiple business areas and client types for APAC clients
• Identify issues within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.
• Draft reports for KYC QA and CSG management to ensure that risks and issues are recorded and escalated as appropriate.
• Partner with the CSG teams to improve KYC standards. Support and contribute towards a continuous improvement program of work borne out of QA testing results, assess root causes and thematic issues proposing steps to be taken.
• Sustain to a culture of teamwork and collective achievement of departmental goals and objectives within CSG

You will have:

• Profound knowledge of Know your Customer (KYC) matters and topics with 5 years KYC operations experience
• Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required
• Experience with corporate / institutional clients and with preferably with risk and complex client entity structures
• Effective communication and interpersonal skills
• Ability to work to high standards and under strong time constraints
• Excellent personal organization and prioritization skills
• Excellent verbal and written skills in English
• A high level of interpersonal communication skills with the ability to influence key stakeholders, providing support and coaching to them in their role in the change effort
• The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies.

You will be:

• KYC subject matter expert
• Proactive and able to articulate complex issues to all levels of management
• Open minded and performance oriented
• Able to sell ideas and concepts to gain contribution from stakeholders
• Motivated and flexible, able to work in high-pressure environment
• Communicates with integrity to fellow team members