Housekeeping Coordinator

Housekeeping Co-Ordinator manages Housekeeping day-to-day operations support. Handle department’s rooms assignment/control. Ensure a proper control and record of the master key movement. Ensure seamless and professional communication between/with Room Attendant, Supervisors, PA, Linen Sorter/Runner, Department’s Managers and other departments colleagues/managers.

Keeping an auditable tracking/filing system to ensure proper documentation for SOP, purchases & stocks, laundry services, attendance & leave control, and any other records for the department.

Job Descriptions

• Responsible for the daily Rooms Assignment for Room Attendant Team
• Maintain par stock of guest supplies (wet and dry), guest amenities, cleaning supplies, linens, uniforms inventory, operating equipment and supplies, etc.
• Organize pest control for regular checks and ad-hoc basis
• Develop and implement proper filing/tracking system of the department’s documentation for easy record retrieval
• Monitor, document the outsourced Public Area and Room Attendant contract attendance and tally every month after invoice received
• Liaise for any linens and guest laundry with laundry plant/provider
• Monitor all cleaning program and update, to align with Hotel’s plan/schedule
• Take minutes for internal meetings, track work progress and follow up on jobs closure
• Communicate defects reported to departments concerned for rectification. Follow up for closure
• Coordinating the preventive maintenance schedule of rooms and public areas with Housekeeping colleagues and maintenance team
• Keeping the department’s environment clean, neat and safe at all times
• Conduct inventory of the master key daily and report any discrepancies to the Managers timely
• Ensure sufficient operating supplies for guestrooms and other areas
• Prepared any back up and end-of-day report of Housekeeping
• Be familiar with the Emergency Procedure, Evacuation Procedure and Standard Operating Procedures as established by the Hotel
• Perform any other duties tasked by the Supervisors or Manager
• Participate in company's sustainability effort for the environment and being an inclusive employer

Job requirements

• Has a systematic, detailed and meticulous working attitude
• A team player towards the Housekeeping Department and support the operations
• Able to communicate well, positive and approachable
• Demonstrate good initiative and willing to learn
• A good understanding of the Houskeeping operations
• Demonstrate innovative ideas

*We regret to inform that only shortlisted candidates will be notified.

*This role is for Mercure ICON Singapore City Centre (nearest MRT: Chinatown).