SENIOR SYSTEMS MANAGER

Job Description & Requirements

As a SENIOR SYSTEMS MANAGER manage a team and responsible for designing, planning, IT software and Hardware maintenance, and having the highest level of performance as an expert in the system administration for computers and their complex operating systems. Plan, implement, oversee and maintain server and network infrastructures and projects.

• Provide technical services and support for the company IT infrastructure
• Maintain IBM Server and upkeep the server accessible during business truncations
• Backup the server SQL data base on regular interval.
• Network level: LAN connectivity, routers, firewalls, and security
• Maintain internal systems, cloud and network infrastructure.
• Virtualization technologies: VMware, Citrix, and Microsoft
• Remote access solution support: VPN, Terminal Services, and Citrix
• Remote monitoring and management of system alerts and notifications
• Work escalated support issues related to Microsoft's core business solutions, WAN and LAN connectivity, routers, firewalls, security, and remote access solutions.
• Perform network assessments and security audits
• Work with Sales Team to Engineer projects, identify new products and solutions, and research solutions for issues.
• Document maintenance for all computer systems and network infrastructure
• Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Conduct research on software and systems products to justify recommendations and to support purchasing efforts
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Ensure compatibility and interoperability of in-house computing systems.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Provide orientation and training to end users for all modified and new systems.